Class GoogleCloudDialogflowCxV3ResponseMessageLiveAgentHandoff
Indicates that the conversation should be handed off to a live agent. Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures. You may set this, for example: * In the entry_fulfillment of a Page if entering the page indicates something went extremely wrong in the conversation. * In a webhook response when you determine that the customer issue can only be handled by a human.
Inheritance
System.Object
GoogleCloudDialogflowCxV3ResponseMessageLiveAgentHandoff
Implements
Inherited Members
System.Object.Equals(System.Object)
System.Object.Equals(System.Object, System.Object)
System.Object.GetHashCode()
System.Object.GetType()
System.Object.MemberwiseClone()
System.Object.ReferenceEquals(System.Object, System.Object)
System.Object.ToString()
Namespace: Google.Apis.Dialogflow.v2.Data
Assembly: Google.Apis.Dialogflow.v2.dll
Syntax
public class GoogleCloudDialogflowCxV3ResponseMessageLiveAgentHandoff : IDirectResponseSchema
Properties
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
| Type | Description |
|---|---|
| System.String |
Metadata
Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.
Declaration
[JsonProperty("metadata")]
public virtual IDictionary<string, object> Metadata { get; set; }
Property Value
| Type | Description |
|---|---|
| System.Collections.Generic.IDictionary<System.String, System.Object> |