Class GoogleCloudDialogflowV2beta1ResponseMessageLiveAgentHandoff
Indicates that the conversation should be handed off to a human agent. Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures. You may set this, for example: * In the entry fulfillment of a CX Page if entering the page indicates something went extremely wrong in the conversation. * In a webhook response when you determine that the customer issue can only be handled by a human.
Implements
Inherited Members
Namespace: Google.Apis.Dialogflow.v2beta1.Data
Assembly: Google.Apis.Dialogflow.v2beta1.dll
Syntax
public class GoogleCloudDialogflowV2beta1ResponseMessageLiveAgentHandoff : IDirectResponseSchema
Properties
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
Type | Description |
---|---|
string |
Metadata
Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.
Declaration
[JsonProperty("metadata")]
public virtual IDictionary<string, object> Metadata { get; set; }
Property Value
Type | Description |
---|---|
IDictionary<string, object> |