Class: Google::Apis::CloudsupportV2beta::CaseClassification

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/cloudsupport_v2beta/classes.rb,
lib/google/apis/cloudsupport_v2beta/representations.rb,
lib/google/apis/cloudsupport_v2beta/representations.rb

Overview

A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you. A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ CaseClassification

Returns a new instance of CaseClassification.



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 340

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#display_name ⇒ String

A display name for the classification. The display name is not static and can change. To uniquely and consistently identify classifications, use the CaseClassification.id field. Corresponds to the JSON property displayName

Returns:

  • (String) 


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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 322

def display_name
  @display_name
end

#id ⇒ String

The unique ID for a classification. Must be specified for case creation. To retrieve valid classification IDs for case creation, use caseClassifications. search. Classification IDs returned by caseClassifications.search are guaranteed to be valid for at least 6 months. If a given classification is deactiveated, it will immediately stop being returned. After 6 months, case. create requests using the classification ID will fail. Corresponds to the JSON property id

Returns:

  • (String) 


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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 332

def id
  @id
end

#product ⇒ Google::Apis::CloudsupportV2beta::Product

The full product a case may be associated with, including Product Line and Product Subline. Corresponds to the JSON property product

Returns:



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 338

def product
  @product
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 345

def update!(**args)
  @display_name = args[:display_name] if args.key?(:display_name)
  @id = args[:id] if args.key?(:id)
  @product = args[:product] if args.key?(:product)
end