Class: Google::Apis::CloudsupportV2beta::CloudSupportService

Inherits:
Google::Apis::Core::BaseService
  • Object
show all
Defined in:
lib/google/apis/cloudsupport_v2beta/service.rb

Overview

Google Cloud Support API

Manages Google Cloud technical support cases for Customer Care support offerings.

Examples:

require 'google/apis/cloudsupport_v2beta'

Cloudsupport = Google::Apis::CloudsupportV2beta # Alias the module
service = Cloudsupport::CloudSupportService.new

See Also:

Constant Summary collapse

DEFAULT_ENDPOINT_TEMPLATE = 
"https://cloudsupport.$UNIVERSE_DOMAIN$/"

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize ⇒ CloudSupportService

Returns a new instance of CloudSupportService.



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 48

def initialize
  super(DEFAULT_ENDPOINT_TEMPLATE, '',
        client_name: 'google-apis-cloudsupport_v2beta',
        client_version: Google::Apis::CloudsupportV2beta::GEM_VERSION)
  @batch_path = 'batch'
end

Instance Attribute Details

#key ⇒ String

Returns API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.

Returns:

  • (String) —

    API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 41

def key
  @key
end

#quota_user ⇒ String

Returns Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

Returns:

  • (String) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 46

def quota_user
  @quota_user
end

Instance Method Details

#close_case(name, close_case_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Case

Close a case. EXAMPLES: cURL: shell case="projects/some-project/cases/ 43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case: close" Python: python import googleapiclient.discovery api_version = " v2" supportApiService = googleapiclient.discovery.build( serviceName=" cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport. googleapis.com/$discovery/rest?version=`api_version`", ) request = supportApiService.cases().close( name="projects/some-project/cases/43595344" ) print(request.execute())

Parameters:

  • name (String) —

    Required. The name of the case to close.

  • close_case_request_object (Google::Apis::CloudsupportV2beta::CloseCaseRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 140

def close_case(name, close_case_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v2beta/{+name}:close', options)
  command.request_representation = Google::Apis::CloudsupportV2beta::CloseCaseRequest::Representation
  command.request_object = close_case_request_object
  command.response_representation = Google::Apis::CloudsupportV2beta::Case::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Case
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#create_case(parent, case_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Case

Create a new case and associate it with a parent. It must have the following fields set: display_name, description, classification, and priority. If you're just testing the API and don't want to route your case to an agent, set testCase=true. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print- access-token)" \ --header 'Content-Type: application/json' \ --data '` " display_name": "Test case created by me.", "description": "a random test case, feel free to close", "classification": ` "id": " 1BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" `, "time_zone": "-07:00", "subscriber_email_addresses": [ "foo@domain.com", " bar@domain.com" ], "testCase": true, "priority": "P3" `' \ "https:// cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version= api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$ discovery/rest?version=`api_version`", ) request = supportApiService.cases(). create( parent="projects/some-project", body=` "displayName": "A Test Case", " description": "This is a test case.", "testCase": True, "priority": "P2", " classification": ` "id": " 1BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" `, `, ) print(request.execute())

Parameters:

  • parent (String) —

    Required. The name of the parent under which the case should be created.

  • case_object (Google::Apis::CloudsupportV2beta::Case) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 193

def create_case(parent, case_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v2beta/{+parent}/cases', options)
  command.request_representation = Google::Apis::CloudsupportV2beta::Case::Representation
  command.request_object = case_object
  command.response_representation = Google::Apis::CloudsupportV2beta::Case::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Case
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#create_case_comment(parent, comment_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Comment

Add a new comment to a case. The comment must have the following fields set: body. EXAMPLES: cURL: shell case="projects/some-project/cases/43591344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print- access-token)" \ --header 'Content-Type: application/json' \ --data '` "body": "This is a test comment." `' \ "https://cloudsupport.googleapis.com/v2/$case/ comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName=" cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport. googleapis.com/$discovery/rest?version=`api_version`", ) request = ( supportApiService.cases() .comments() .create( parent="projects/some-project/ cases/43595344", body=`"body": "This is a test comment."`, ) ) print(request. execute())

Parameters:

  • parent (String) —

    Required. The name of the case to which the comment should be added.

  • comment_object (Google::Apis::CloudsupportV2beta::Comment) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 593

def create_case_comment(parent, comment_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v2beta/{+parent}/comments', options)
  command.request_representation = Google::Apis::CloudsupportV2beta::Comment::Representation
  command.request_object = comment_object
  command.response_representation = Google::Apis::CloudsupportV2beta::Comment::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Comment
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#download_medium(name, fields: nil, quota_user: nil, download_dest: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Media

Download a file attached to a case. Note: HTTP requests must append "?alt= media" to the URL. EXAMPLES: cURL: shell name="projects/some-project/cases/ 43594844/attachments/0674M00000WijAnZAJ" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis. com/v2/$name:download?alt=media" Python: python import googleapiclient. discovery api_version = "v2" supportApiService = googleapiclient.discovery. build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f" https://cloudsupport.googleapis.com/$discovery/rest?version=`api_version`", ) request = supportApiService.media().download( name="projects/some-project/ cases/43595344/attachments/0684M00000Pw6pHQAR" ) request.uri = request.uri. split("?")[0] + "?alt=media" print(request.execute())

Parameters:

  • name (String) —

    The name of the file attachment to download.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • download_dest (IO, String) (defaults to: nil) —

    IO stream or filename to receive content download

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 682

def download_medium(name, fields: nil, quota_user: nil, download_dest: nil, options: nil, &block)
  if download_dest.nil?
    command = make_simple_command(:get, 'v2beta/{+name}:download', options)
  else
    command = make_download_command(:get, 'v2beta/{+name}:download', options)
    command.download_dest = download_dest
  end
  command.response_representation = Google::Apis::CloudsupportV2beta::Media::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Media
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#escalate_case(name, escalate_case_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Case

Escalate a case, starting the Google Cloud Support escalation management process. This operation is only available for some support services. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which ones let you do that. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request POST \ -- header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header " Content-Type: application/json" \ --data '` "escalation": ` "reason": " BUSINESS_IMPACT", "justification": "This is a test escalation." ` `' \ "https:/ /cloudsupport.googleapis.com/v2/$case:escalate" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version= api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$ discovery/rest?version=`api_version`", ) request = supportApiService.cases(). escalate( name="projects/some-project/cases/43595344", body=` "escalation": ` " reason": "BUSINESS_IMPACT", "justification": "This is a test escalation.", `, ` , ) print(request.execute())

Parameters:

  • name (String) —

    Required. The name of the case to be escalated.

  • escalate_case_request_object (Google::Apis::CloudsupportV2beta::EscalateCaseRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 241

def escalate_case(name, escalate_case_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v2beta/{+name}:escalate', options)
  command.request_representation = Google::Apis::CloudsupportV2beta::EscalateCaseRequest::Representation
  command.request_object = escalate_case_request_object
  command.response_representation = Google::Apis::CloudsupportV2beta::Case::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Case
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_case(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Case

Retrieve a case. EXAMPLES: cURL: shell case="projects/some-project/cases/ 16033687" curl \ --header "Authorization: Bearer $(gcloud auth print-access- token)" \ "https://cloudsupport.googleapis.com/v2/$case" Python: `python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version= api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$ discovery/rest?version=`api_version`", ) request = supportApiService.cases(). get( name="projects/some-project/cases/43595344", ) print(request.execute()) `

Parameters:

  • name (String) —

    Required. The full name of a case to be retrieved.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 281

def get_case(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v2beta/{+name}', options)
  command.response_representation = Google::Apis::CloudsupportV2beta::Case::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Case
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_case_attachments(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::ListAttachmentsResponse

List all the attachments associated with a support case. EXAMPLES: cURL: shell case="projects/some-project/cases/23598314" curl \ --header " Authorization: Bearer $(gcloud auth print-access-token)" \ "https:// cloudsupport.googleapis.com/v2/$case/attachments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version= api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$ discovery/rest?version=`api_version`", ) request = ( supportApiService.cases() .attachments() .list(parent="projects/some-project/cases/43595344") ) print( request.execute())

Parameters:

  • parent (String) —

    Required. The name of the case for which attachments should be listed.

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of attachments fetched with each request. If not provided, the default is 10. The maximum page size that will be returned is 100.

  • page_token (String) (defaults to: nil) —

    A token identifying the page of results to return. If unspecified, the first page is retrieved.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 549

def list_case_attachments(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v2beta/{+parent}/attachments', options)
  command.response_representation = Google::Apis::CloudsupportV2beta::ListAttachmentsResponse::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::ListAttachmentsResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_case_comments(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::ListCommentsResponse

List all the comments associated with a case. EXAMPLES: cURL: shell case=" projects/some-project/cases/43595344" curl \ --header "Authorization: Bearer $( gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$ case/comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:// cloudsupport.googleapis.com/$discovery/rest?version=`api_version`", ) request = ( supportApiService.cases() .comments() .list(parent="projects/some-project/ cases/43595344") ) print(request.execute())

Parameters:

  • parent (String) —

    Required. The name of the case for which to list comments.

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of comments to fetch. Defaults to 10.

  • page_token (String) (defaults to: nil) —

    A token identifying the page of results to return. If unspecified, the first page is returned.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 638

def list_case_comments(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v2beta/{+parent}/comments', options)
  command.response_representation = Google::Apis::CloudsupportV2beta::ListCommentsResponse::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::ListCommentsResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_cases(parent, filter: nil, page_size: nil, page_token: nil, product_line: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::ListCasesResponse

Retrieve all cases under a parent, but not its children. For example, listing cases under an organization only returns the cases that are directly parented by that organization. To retrieve cases under an organization and its projects, use cases.search. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ " https://cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version= api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$ discovery/rest?version=`api_version`", ) request = supportApiService.cases(). list(parent="projects/some-project") print(request.execute())

Parameters:

  • parent (String) —

    Required. The name of a parent to list cases under.

  • filter (String) (defaults to: nil) —

    An expression used to filter cases. If it's an empty string, then no filtering happens. Otherwise, the endpoint returns the cases that match the filter. Expressions use the following fields separated by AND and specified with =:

    • state: Can be OPEN or CLOSED. - priority: Can be P0, P1, P2, P3, or P4. You can specify multiple values for priority using the OR operator. For example, priority=P1 OR priority=P2. - creator.email: The email address of the case creator. EXAMPLES: - state=CLOSED - state=OPEN AND creator.email="tester@example.com" - state=OPEN AND (priority=P0 OR priority=P1)
  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of cases fetched with each request. Defaults to 10.

  • page_token (String) (defaults to: nil) —

    A token identifying the page of results to return. If unspecified, the first page is retrieved.

  • product_line (String) (defaults to: nil) —

    The product line to request cases for. If unspecified, only Google Cloud cases will be returned.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 339

def list_cases(parent, filter: nil, page_size: nil, page_token: nil, product_line: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v2beta/{+parent}/cases', options)
  command.response_representation = Google::Apis::CloudsupportV2beta::ListCasesResponse::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::ListCasesResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['filter'] = filter unless filter.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['productLine'] = product_line unless product_line.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#patch_case(name, case_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Case

Update a case. Only some fields can be updated. EXAMPLES: cURL: shell case=" projects/some-project/cases/43595344" curl \ --request PATCH \ --header " Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content- Type: application/json" \ --data '` "priority": "P1" `' \ "https:// cloudsupport.googleapis.com/v2/$case?updateMask=priority" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version= api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$ discovery/rest?version=`api_version`", ) request = supportApiService.cases(). patch( name="projects/some-project/cases/43112854", body=` "displayName": " This is Now a New Title", "priority": "P2", `, ) print(request.execute())

Parameters:

  • name (String) —

    The resource name for the case.

  • case_object (Google::Apis::CloudsupportV2beta::Case) (defaults to: nil)
  • update_mask (String) (defaults to: nil) —

    A list of attributes of the case that should be updated. Supported values are priority, display_name, and subscriber_email_addresses. If no fields are specified, all supported fields are updated. Be careful - if you do not provide a field mask, then you might accidentally clear some fields. For example, if you leave the field mask empty and do not provide a value for subscriber_email_addresses, then subscriber_email_addresses is updated to empty.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 392

def patch_case(name, case_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:patch, 'v2beta/{+name}', options)
  command.request_representation = Google::Apis::CloudsupportV2beta::Case::Representation
  command.request_object = case_object
  command.response_representation = Google::Apis::CloudsupportV2beta::Case::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Case
  command.params['name'] = name unless name.nil?
  command.query['updateMask'] = update_mask unless update_mask.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#search_case_classifications(page_size: nil, page_token: nil, product_product_line: nil, query: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::SearchCaseClassificationsResponse

Retrieve valid classifications to use when creating a support case. Classifications are hierarchical. Each classification is a string containing all levels of the hierarchy separated by " > ". For example, "Technical Issue > Compute > Compute Engine". Classification IDs returned by this endpoint are valid for at least six months. When a classification is deactivated, this endpoint immediately stops returning it. After six months, case.create requests using the classification will fail. EXAMPLES: cURL: shell curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ 'https://cloudsupport.googleapis.com/v2/caseClassifications:search?query= display_name:"*Compute%20Engine*"' Python: python import googleapiclient.discovery supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version="v2", discoveryServiceUrl=f"https:// cloudsupport.googleapis.com/$discovery/rest?version=v2", ) request = supportApiService.caseClassifications().search( query='display_name:"*Compute Engine*"' ) print(request.execute())

Parameters:

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of classifications fetched with each request.

  • page_token (String) (defaults to: nil) —

    A token identifying the page of results to return. If unspecified, the first page is retrieved.

  • product_product_line (String) (defaults to: nil) —

    The product line of the Product.

  • query (String) (defaults to: nil) —

    An expression used to filter case classifications. If it's an empty string, then no filtering happens. Otherwise, case classifications will be returned that match the filter.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 98

def search_case_classifications(page_size: nil, page_token: nil, product_product_line: nil, query: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v2beta/caseClassifications:search', options)
  command.response_representation = Google::Apis::CloudsupportV2beta::SearchCaseClassificationsResponse::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::SearchCaseClassificationsResponse
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['product.productLine'] = product_product_line unless product_product_line.nil?
  command.query['query'] = query unless query.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#search_cases(page_size: nil, page_token: nil, parent: nil, query: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::SearchCasesResponse

Search for cases using a query. EXAMPLES: cURL: shell parent="projects/some- project" curl \ --header "Authorization: Bearer $(gcloud auth print-access- token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases:search" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport" , version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis. com/$discovery/rest?version=`api_version`", ) request = supportApiService. cases().search( parent="projects/some-project", query="state=OPEN" ) print( request.execute())

Parameters:

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of cases fetched with each request. The default page size is 10.

  • page_token (String) (defaults to: nil) —

    A token identifying the page of results to return. If unspecified, the first page is retrieved.

  • parent (String) (defaults to: nil) —

    The name of the parent resource to search for cases under.

  • query (String) (defaults to: nil) —

    An expression used to filter cases. Expressions use the following fields separated by AND and specified with =: - organization: An organization name in the form organizations/. - project: A project name in the form projects/. - state: Can be OPEN or CLOSED. - priority: Can be P0, P1, P2, P3, or P4. You can specify multiple values for priority using the OR operator. For example, priority=P1 OR priority=P2. - creator.email : The email address of the case creator. You must specify either organization or project. To search across displayName, description, and comments, use a global restriction with no keyword or operator. For example, "my search" . To search only cases updated after a certain date, use update_time restricted with that particular date, time, and timezone in ISO datetime format. For example, update_time>"2020-01-01T00:00:00-05:00". update_time only supports the greater than operator (>). Examples: - organization=" organizations/123456789" - project="projects/my-project-id" - project=" projects/123456789" - organization="organizations/123456789" AND state= CLOSED - project="projects/my-project-id" AND creator.email="tester@example. com" - project="projects/my-project-id" AND (priority=P0 OR priority=P1)

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 457

def search_cases(page_size: nil, page_token: nil, parent: nil, query: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v2beta/cases:search', options)
  command.response_representation = Google::Apis::CloudsupportV2beta::SearchCasesResponse::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::SearchCasesResponse
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['parent'] = parent unless parent.nil?
  command.query['query'] = query unless query.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#show_case_feed(parent, order_by: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::ShowFeedResponse

Show items in the feed of this case, including case emails, attachments, and comments.

Parameters:

  • parent (String) —

    Required. The resource name of the case for which feed items should be listed.

  • order_by (String) (defaults to: nil) —

    Optional. Field to order feed items by, followed by asc or desc postfix. The only valid field is creation_time. This list is case-insensitive, default sorting order is ascending, and the redundant space characters are insignificant. Example: creation_time desc

  • page_size (Fixnum) (defaults to: nil) —

    Optional. The maximum number of feed items fetched with each request.

  • page_token (String) (defaults to: nil) —

    Optional. A token identifying the page of results to return. If unspecified, it retrieves the first page.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 501

def show_case_feed(parent, order_by: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v2beta/{+parent}:showFeed', options)
  command.response_representation = Google::Apis::CloudsupportV2beta::ShowFeedResponse::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::ShowFeedResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['orderBy'] = order_by unless order_by.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#upload_medium(parent, create_attachment_request_object = nil, fields: nil, quota_user: nil, upload_source: nil, content_type: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::CloudsupportV2beta::Attachment

Create a file attachment on a case or Cloud resource. The attachment must have the following fields set: filename. EXAMPLES: cURL: shell echo "This text is in a file I'm uploading using CSAPI." \ > "./example_file.txt" case=" projects/some-project/cases/43594844" curl \ --header "Authorization: Bearer $( gcloud auth print-access-token)" \ --data-binary @"./example_file.txt" \ " https://cloudsupport.googleapis.com/upload/v2beta/$case/attachments?attachment. filename=uploaded_via_curl.txt" Python: ``python import googleapiclient. discovery api_version = "v2" supportApiService = googleapiclient.discovery. build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f" https://cloudsupport.googleapis.com/$discovery/rest?version=api_version`", ) file_path = "./example_file.txt" with open(file_path, "w") as file: file.write( "This text is inside a file I'm going to upload using the Cloud Support API.", ) request = supportApiService.media().upload( parent="projects/some-project/ cases/43595344", media_body=file_path ) request.uri = request.uri.split("?")[0]

  • "?attachment.filename=uploaded_via_python.txt" print(request.execute()) ```

Parameters:

  • parent (String) —

    Required. The name of the case or Cloud resource to which the attachment should be attached.

  • create_attachment_request_object (Google::Apis::CloudsupportV2beta::CreateAttachmentRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • upload_source (IO, String) (defaults to: nil) —

    IO stream or filename containing content to upload

  • content_type (String) (defaults to: nil) —

    Content type of the uploaded content.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/cloudsupport_v2beta/service.rb', line 737

def upload_medium(parent, create_attachment_request_object = nil, fields: nil, quota_user: nil, upload_source: nil, content_type: nil, options: nil, &block)
  if upload_source.nil?
    command = make_simple_command(:post, 'v2beta/{+parent}/attachments', options)
  else
    command = make_upload_command(:post, 'v2beta/{+parent}/attachments', options)
    command.upload_source = upload_source
    command.upload_content_type = content_type
  end
  command.request_representation = Google::Apis::CloudsupportV2beta::CreateAttachmentRequest::Representation
  command.request_object = create_attachment_request_object
  command.response_representation = Google::Apis::CloudsupportV2beta::Attachment::Representation
  command.response_class = Google::Apis::CloudsupportV2beta::Attachment
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end