Class: Google::Apis::CloudsupportV2beta::FeedItem

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/cloudsupport_v2beta/classes.rb,
lib/google/apis/cloudsupport_v2beta/representations.rb,
lib/google/apis/cloudsupport_v2beta/representations.rb

Overview

A feed item associated with a support case.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ FeedItem

Returns a new instance of FeedItem.



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 873

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#attachment ⇒ Google::Apis::CloudsupportV2beta::Attachment

An Attachment contains metadata about a file that was uploaded to a case - it is NOT a file itself. That being said, the name of an Attachment object can be used to download its accompanying file through the media.download endpoint. While attachments can be uploaded in the console at the same time as a comment, they're associated on a "case" level, not a "comment" level. Corresponds to the JSON property attachment

Returns:



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 845

def attachment
  @attachment
end

#comment ⇒ Google::Apis::CloudsupportV2beta::Comment

A comment associated with a support case. Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments. Corresponds to the JSON property comment

Returns:



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 852

def comment
  @comment
end

#deleted_attachment ⇒ Google::Apis::CloudsupportV2beta::Attachment

An Attachment contains metadata about a file that was uploaded to a case - it is NOT a file itself. That being said, the name of an Attachment object can be used to download its accompanying file through the media.download endpoint. While attachments can be uploaded in the console at the same time as a comment, they're associated on a "case" level, not a "comment" level. Corresponds to the JSON property deletedAttachment

Returns:



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 861

def deleted_attachment
  @deleted_attachment
end

#email_message ⇒ Google::Apis::CloudsupportV2beta::EmailMessage

An email associated with a support case. Corresponds to the JSON property emailMessage

Returns:



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 866

def email_message
  @email_message
end

#event_time ⇒ String

Output only. Time corresponding to the event of this item. Corresponds to the JSON property eventTime

Returns:

  • (String) 


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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 871

def event_time
  @event_time
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/cloudsupport_v2beta/classes.rb', line 878

def update!(**args)
  @attachment = args[:attachment] if args.key?(:attachment)
  @comment = args[:comment] if args.key?(:comment)
  @deleted_attachment = args[:deleted_attachment] if args.key?(:deleted_attachment)
  @email_message = args[:email_message] if args.key?(:email_message)
  @event_time = args[:event_time] if args.key?(:event_time)
end