Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata
- Inherits:
-
Object
- Object
- Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata
- Includes:
- Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
- Defined in:
- lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb
Overview
Call-specific metadata created during analysis.
Instance Attribute Summary collapse
-
#annotations ⇒ Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1CallAnnotation>
A list of call annotations that apply to this call.
-
#entities ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1Entity>
All the entities in the call.
-
#intents ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1Intent>
All the matched intents in the call.
-
#issue_model_result ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1IssueModelResult
Issue Modeling result on a conversation.
-
#phrase_matchers ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1PhraseMatchData>
All the matched phrase matchers in the call.
-
#sentiments ⇒ Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSentiment>
Overall conversation-level sentiment for each channel of the call.
Instance Method Summary collapse
-
#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata
constructor
A new instance of GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata.
-
#update!(**args) ⇒ Object
Update properties of this object.
Constructor Details
#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata
Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata.
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3473 def initialize(**args) update!(**args) end |
Instance Attribute Details
#annotations ⇒ Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1CallAnnotation>
A list of call annotations that apply to this call.
Corresponds to the JSON property annotations
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3446 def annotations @annotations end |
#entities ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1Entity>
All the entities in the call.
Corresponds to the JSON property entities
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3451 def entities @entities end |
#intents ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1Intent>
All the matched intents in the call.
Corresponds to the JSON property intents
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3456 def intents @intents end |
#issue_model_result ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1IssueModelResult
Issue Modeling result on a conversation.
Corresponds to the JSON property issueModelResult
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3461 def issue_model_result @issue_model_result end |
#phrase_matchers ⇒ Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1PhraseMatchData>
All the matched phrase matchers in the call.
Corresponds to the JSON property phraseMatchers
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3466 def phrase_matchers @phrase_matchers end |
#sentiments ⇒ Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSentiment>
Overall conversation-level sentiment for each channel of the call.
Corresponds to the JSON property sentiments
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3471 def sentiments @sentiments end |
Instance Method Details
#update!(**args) ⇒ Object
Update properties of this object
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3478 def update!(**args) @annotations = args[:annotations] if args.key?(:annotations) @entities = args[:entities] if args.key?(:entities) @intents = args[:intents] if args.key?(:intents) @issue_model_result = args[:issue_model_result] if args.key?(:issue_model_result) @phrase_matchers = args[:phrase_matchers] if args.key?(:phrase_matchers) @sentiments = args[:sentiments] if args.key?(:sentiments) end |