Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotation
- Inherits:
-
Object
- Object
- Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotation
- Includes:
- Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
- Defined in:
- lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb
Overview
An annotation that was generated during the customer and agent interaction.
Instance Attribute Summary collapse
-
#annotation_id ⇒ String
The unique identifier of the annotation.
-
#answer_feedback ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnswerFeedback
The feedback that the customer has about a certain answer in the conversation.
-
#article_suggestion ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ArticleSuggestionData
Agent Assist Article Suggestion data.
-
#conversation_summarization_suggestion ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData
Conversation summarization suggestion data.
-
#create_time ⇒ String
The time at which this annotation was created.
-
#dialogflow_interaction ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1DialogflowInteractionData
Dialogflow interaction data.
-
#end_boundary ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnnotationBoundary
A point in a conversation that marks the start or the end of an annotation.
-
#faq_answer ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FaqAnswerData
Agent Assist frequently-asked-question answer data.
-
#smart_compose_suggestion ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartComposeSuggestionData
Agent Assist Smart Compose suggestion data.
-
#smart_reply ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartReplyData
Agent Assist Smart Reply data.
-
#start_boundary ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnnotationBoundary
A point in a conversation that marks the start or the end of an annotation.
Instance Method Summary collapse
-
#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotation
constructor
A new instance of GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotation.
-
#update!(**args) ⇒ Object
Update properties of this object.
Constructor Details
#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotation
Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotation.
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5728 def initialize(**args) update!(**args) end |
Instance Attribute Details
#annotation_id ⇒ String
The unique identifier of the annotation. Format: projects/project
/locations/
location
/conversationDatasets/dataset
/conversationDataItems/data_item
/
conversationAnnotations/annotation
Corresponds to the JSON property annotationId
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5676 def annotation_id @annotation_id end |
#answer_feedback ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnswerFeedback
The feedback that the customer has about a certain answer in the conversation.
Corresponds to the JSON property answerFeedback
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5681 def answer_feedback @answer_feedback end |
#article_suggestion ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ArticleSuggestionData
Agent Assist Article Suggestion data.
Corresponds to the JSON property articleSuggestion
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5686 def article_suggestion @article_suggestion end |
#conversation_summarization_suggestion ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData
Conversation summarization suggestion data.
Corresponds to the JSON property conversationSummarizationSuggestion
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5691 def conversation_summarization_suggestion @conversation_summarization_suggestion end |
#create_time ⇒ String
The time at which this annotation was created.
Corresponds to the JSON property createTime
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5696 def create_time @create_time end |
#dialogflow_interaction ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1DialogflowInteractionData
Dialogflow interaction data.
Corresponds to the JSON property dialogflowInteraction
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5701 def dialogflow_interaction @dialogflow_interaction end |
#end_boundary ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnnotationBoundary
A point in a conversation that marks the start or the end of an annotation.
Corresponds to the JSON property endBoundary
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5706 def end_boundary @end_boundary end |
#faq_answer ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FaqAnswerData
Agent Assist frequently-asked-question answer data.
Corresponds to the JSON property faqAnswer
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5711 def faq_answer @faq_answer end |
#smart_compose_suggestion ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartComposeSuggestionData
Agent Assist Smart Compose suggestion data.
Corresponds to the JSON property smartComposeSuggestion
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5716 def smart_compose_suggestion @smart_compose_suggestion end |
#smart_reply ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartReplyData
Agent Assist Smart Reply data.
Corresponds to the JSON property smartReply
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5721 def smart_reply @smart_reply end |
#start_boundary ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnnotationBoundary
A point in a conversation that marks the start or the end of an annotation.
Corresponds to the JSON property startBoundary
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5726 def start_boundary @start_boundary end |
Instance Method Details
#update!(**args) ⇒ Object
Update properties of this object
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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5733 def update!(**args) @annotation_id = args[:annotation_id] if args.key?(:annotation_id) @answer_feedback = args[:answer_feedback] if args.key?(:answer_feedback) @article_suggestion = args[:article_suggestion] if args.key?(:article_suggestion) @conversation_summarization_suggestion = args[:conversation_summarization_suggestion] if args.key?(:conversation_summarization_suggestion) @create_time = args[:create_time] if args.key?(:create_time) @dialogflow_interaction = args[:dialogflow_interaction] if args.key?(:dialogflow_interaction) @end_boundary = args[:end_boundary] if args.key?(:end_boundary) @faq_answer = args[:faq_answer] if args.key?(:faq_answer) @smart_compose_suggestion = args[:smart_compose_suggestion] if args.key?(:smart_compose_suggestion) @smart_reply = args[:smart_reply] if args.key?(:smart_reply) @start_boundary = args[:start_boundary] if args.key?(:start_boundary) end |