Class: Google::Apis::ContactcenterinsightsV1::ContactcenterinsightsService

Inherits:
Google::Apis::Core::BaseService
  • Object
show all
Defined in:
lib/google/apis/contactcenterinsights_v1/service.rb

Overview

Contact Center AI Insights API

Examples:

require 'google/apis/contactcenterinsights_v1'

Contactcenterinsights = Google::Apis::ContactcenterinsightsV1 # Alias the module
service = Contactcenterinsights::ContactcenterinsightsService.new

See Also:

Constant Summary collapse

DEFAULT_ENDPOINT_TEMPLATE = 
"https://contactcenterinsights.$UNIVERSE_DOMAIN$/"

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize ⇒ ContactcenterinsightsService

Returns a new instance of ContactcenterinsightsService.



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 47

def initialize
  super(DEFAULT_ENDPOINT_TEMPLATE, '',
        client_name: 'google-apis-contactcenterinsights_v1',
        client_version: Google::Apis::ContactcenterinsightsV1::GEM_VERSION)
  @batch_path = 'batch'
end

Instance Attribute Details

#key ⇒ String

Returns API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.

Returns:

  • (String) —

    API key. Your API key identifies your project and provides you with API access, quota, and reports. Required unless you provide an OAuth 2.0 token.



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 40

def key
  @key
end

#quota_user ⇒ String

Returns Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

Returns:

  • (String) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 45

def quota_user
  @quota_user
end

Instance Method Details

#bulk_project_location_conversation_analyze(parent, google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Analyzes multiple conversations in a single request.

Parameters:

  • parent (String) —

    Required. The parent resource to create analyses in.

  • google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 142

def bulk_project_location_conversation_analyze(parent, google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkAnalyze', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#bulk_project_location_conversation_delete(parent, google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Deletes multiple conversations in a single request.

Parameters:

  • parent (String) —

    Required. The parent resource to delete conversations from. Format: projects/ project/locations/location

  • google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 176

def bulk_project_location_conversation_delete(parent, google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkDelete', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#calculate_project_location_conversation_stats(location, filter: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse

Gets conversation statistics.

Parameters:

  • location (String) —

    Required. The location of the conversations.

  • filter (String) (defaults to: nil) —

    A filter to reduce results to a specific subset. This field is useful for getting statistics about conversations with specific properties.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 211

def calculate_project_location_conversation_stats(location, filter: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+location}/conversations:calculateStats', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse
  command.params['location'] = location unless location.nil?
  command.query['filter'] = filter unless filter.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#calculate_project_location_issue_model_issue_model_stats(issue_model, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse

Gets an issue model's statistics.

Parameters:

  • issue_model (String) —

    Required. The resource name of the issue model to query against.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 680

def calculate_project_location_issue_model_issue_model_stats(issue_model, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+issueModel}:calculateIssueModelStats', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse
  command.params['issueModel'] = issue_model unless issue_model.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#cancel_project_location_operation(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty

Starts asynchronous cancellation on a long-running operation. The server makes a best effort to cancel the operation, but success is not guaranteed. If the server doesn't support this method, it returns google.rpc.Code.UNIMPLEMENTED. Clients can use Operations.GetOperation or other methods to check whether the cancellation succeeded or whether the operation completed despite cancellation. On successful cancellation, the operation is not deleted; instead, it becomes an operation with an Operation.error value with a google.rpc.Status.code of 1, corresponding to Code.CANCELLED.

Parameters:

  • name (String) —

    The name of the operation resource to be cancelled.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1138

def cancel_project_location_operation(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+name}:cancel', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#create_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_conversation_object = nil, conversation_id: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation

Creates a conversation.

Parameters:

  • parent (String) —

    Required. The parent resource of the conversation.

  • google_cloud_contactcenterinsights_v1_conversation_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation) (defaults to: nil)
  • conversation_id (String) (defaults to: nil) —

    A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression ^[a-z0-9-]4,64$. Valid characters are a-z-

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 248

def create_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_conversation_object = nil, conversation_id: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/conversations', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
  command.params['parent'] = parent unless parent.nil?
  command.query['conversationId'] = conversation_id unless conversation_id.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#create_project_location_conversation_analysis(parent, google_cloud_contactcenterinsights_v1_analysis_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Creates an analysis. The long running operation is done when the analysis has completed.

Parameters:

  • parent (String) —

    Required. The parent resource of the analysis.

  • google_cloud_contactcenterinsights_v1_analysis_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 510

def create_project_location_conversation_analysis(parent, google_cloud_contactcenterinsights_v1_analysis_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/analyses', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_analysis_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#create_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_issue_model_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Creates an issue model.

Parameters:

  • parent (String) —

    Required. The parent resource of the issue model.

  • google_cloud_contactcenterinsights_v1_issue_model_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 711

def create_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_issue_model_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/issueModels', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_issue_model_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#create_project_location_phrase_matcher(parent, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher

Creates a phrase matcher.

Parameters:

  • parent (String) —

    Required. The parent resource of the phrase matcher. Required. The location to create a phrase matcher for. Format: projects//locations/ or projects// locations/

  • google_cloud_contactcenterinsights_v1_phrase_matcher_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1242

def create_project_location_phrase_matcher(parent, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/phraseMatchers', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_phrase_matcher_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#create_project_location_view(parent, google_cloud_contactcenterinsights_v1_view_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View

Creates a view.

Parameters:

  • parent (String) —

    Required. The parent resource of the view. Required. The location to create a view for. Format: projects//locations/ or projects//locations/

  • google_cloud_contactcenterinsights_v1_view_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1418

def create_project_location_view(parent, google_cloud_contactcenterinsights_v1_view_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/views', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_view_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#delete_project_location_conversation(name, force: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty

Deletes a conversation.

Parameters:

  • name (String) —

    Required. The name of the conversation to delete.

  • force (Boolean) (defaults to: nil) —

    If set to true, all of this conversation's analyses will also be deleted. Otherwise, the request will only succeed if the conversation has no analyses.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 284

def delete_project_location_conversation(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:delete, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
  command.params['name'] = name unless name.nil?
  command.query['force'] = force unless force.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#delete_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty

Deletes an analysis.

Parameters:

  • name (String) —

    Required. The name of the analysis to delete.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 542

def delete_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:delete, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#delete_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Deletes an issue model.

Parameters:

  • name (String) —

    Required. The name of the issue model to delete.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 743

def delete_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:delete, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#delete_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty

Deletes an issue.

Parameters:

  • name (String) —

    Required. The name of the issue to delete.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1004

def delete_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:delete, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#delete_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty

Deletes a phrase matcher.

Parameters:

  • name (String) —

    Required. The name of the phrase matcher to delete.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1274

def delete_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:delete, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#delete_project_location_view(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty

Deletes a view.

Parameters:

  • name (String) —

    Required. The name of the view to delete.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1450

def delete_project_location_view(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:delete, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#deploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Parameters:

  • name (String) —

    Required. The issue model to deploy.

  • google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployIssueModelRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 775

def deploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+name}:deploy', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployIssueModelRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#export_project_location_insightsdatum(parent, google_cloud_contactcenterinsights_v1_export_insights_data_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Export insights data to a destination defined in the request body.

Parameters:

  • parent (String) —

    Required. The parent resource to export data from.

  • google_cloud_contactcenterinsights_v1_export_insights_data_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportInsightsDataRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 648

def export_project_location_insightsdatum(parent, google_cloud_contactcenterinsights_v1_export_insights_data_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/insightsdata:export', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportInsightsDataRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_export_insights_data_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#export_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_export_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Exports an issue model to the provided destination.

Parameters:

  • name (String) —

    Required. The issue model to export

  • google_cloud_contactcenterinsights_v1_export_issue_model_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportIssueModelRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 808

def export_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_export_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+name}:export', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportIssueModelRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_export_issue_model_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_conversation(name, view: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation

Gets a conversation.

Parameters:

  • name (String) —

    Required. The name of the conversation to get.

  • view (String) (defaults to: nil) —

    The level of details of the conversation. Default is FULL.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 317

def get_project_location_conversation(name, view: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
  command.params['name'] = name unless name.nil?
  command.query['view'] = view unless view.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis

Gets an analysis.

Parameters:

  • name (String) —

    Required. The name of the analysis to get.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 572

def get_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel

Gets an issue model.

Parameters:

  • name (String) —

    Required. The name of the issue model to get.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 840

def get_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue

Gets an issue.

Parameters:

  • name (String) —

    Required. The name of the issue to get.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1034

def get_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_operation(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Gets the latest state of a long-running operation. Clients can use this method to poll the operation result at intervals as recommended by the API service.

Parameters:

  • name (String) —

    The name of the operation resource.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1169

def get_project_location_operation(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher

Gets a phrase matcher.

Parameters:

  • name (String) —

    Required. The name of the phrase matcher to get.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1304

def get_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_settings(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings

Gets project-level settings.

Parameters:

  • name (String) —

    Required. The name of the settings resource to get.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 74

def get_project_location_settings(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#get_project_location_view(name, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View

Gets a view.

Parameters:

  • name (String) —

    Required. The name of the view to get.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1480

def get_project_location_view(name, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#import_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_import_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Imports an issue model from a Cloud Storage bucket.

Parameters:

  • parent (String) —

    Required. The parent resource of the issue model.

  • google_cloud_contactcenterinsights_v1_import_issue_model_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ImportIssueModelRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 871

def import_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_import_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/issueModels:import', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ImportIssueModelRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_import_issue_model_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#ingest_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_ingest_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Imports conversations and processes them according to the user's configuration.

Parameters:

  • parent (String) —

    Required. The parent resource for new conversations.

  • google_cloud_contactcenterinsights_v1_ingest_conversations_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 349

def ingest_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_ingest_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/conversations:ingest', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_project_location_conversation_analyses(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse

Lists analyses.

Parameters:

  • parent (String) —

    Required. The parent resource of the analyses.

  • filter (String) (defaults to: nil) —

    A filter to reduce results to a specific subset. Useful for querying conversations with specific properties.

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of analyses to return in the response. If this value is zero, the service will select a default size. A call might return fewer objects than requested. A non-empty next_page_token in the response indicates that more data is available.

  • page_token (String) (defaults to: nil) —

    The value returned by the last ListAnalysesResponse; indicates that this is a continuation of a prior ListAnalyses call and the system should return the next page of data.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 614

def list_project_location_conversation_analyses(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+parent}/analyses', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['filter'] = filter unless filter.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_project_location_conversations(parent, filter: nil, order_by: nil, page_size: nil, page_token: nil, view: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse

Lists conversations.

Parameters:

  • parent (String) —

    Required. The parent resource of the conversation.

  • filter (String) (defaults to: nil) —

    A filter to reduce results to a specific subset. Useful for querying conversations with specific properties.

  • order_by (String) (defaults to: nil) —

    Optional. The attribute by which to order conversations in the response. If empty, conversations will be ordered by descending creation time. Supported values are one of the following: * create_time * customer_satisfaction_rating * duration * latest_analysis * start_time * turn_count The default sort order is ascending. To specify order, append asc or desc, i.e. create_time desc . See https://google.aip.dev/132#ordering for more details.

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of conversations to return in the response. A valid page size ranges from 0 to 1,000 inclusive. If the page size is zero or unspecified, a default page size of 100 will be chosen. Note that a call might return fewer results than the requested page size.

  • page_token (String) (defaults to: nil) —

    The value returned by the last ListConversationsResponse. This value indicates that this is a continuation of a prior ListConversations call and that the system should return the next page of data.

  • view (String) (defaults to: nil) —

    The level of details of the conversation. Default is BASIC.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 402

def list_project_location_conversations(parent, filter: nil, order_by: nil, page_size: nil, page_token: nil, view: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+parent}/conversations', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['filter'] = filter unless filter.nil?
  command.query['orderBy'] = order_by unless order_by.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['view'] = view unless view.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_project_location_issue_model_issues(parent, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse

Lists issues.

Parameters:

  • parent (String) —

    Required. The parent resource of the issue.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1064

def list_project_location_issue_model_issues(parent, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+parent}/issues', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_project_location_issue_models(parent, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse

Lists issue models.

Parameters:

  • parent (String) —

    Required. The parent resource of the issue model.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 903

def list_project_location_issue_models(parent, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+parent}/issueModels', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_project_location_operations(name, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse

Lists operations that match the specified filter in the request. If the server doesn't support this method, it returns UNIMPLEMENTED.

Parameters:

  • name (String) —

    The name of the operation's parent resource.

  • filter (String) (defaults to: nil) —

    The standard list filter.

  • page_size (Fixnum) (defaults to: nil) —

    The standard list page size.

  • page_token (String) (defaults to: nil) —

    The standard list page token.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1206

def list_project_location_operations(name, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+name}/operations', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse
  command.params['name'] = name unless name.nil?
  command.query['filter'] = filter unless filter.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_project_location_phrase_matchers(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse

Lists phrase matchers.

Parameters:

  • parent (String) —

    Required. The parent resource of the phrase matcher.

  • filter (String) (defaults to: nil) —

    A filter to reduce results to a specific subset. Useful for querying phrase matchers with specific properties.

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of phrase matchers to return in the response. If this value is zero, the service will select a default size. A call might return fewer objects than requested. A non-empty next_page_token in the response indicates that more data is available.

  • page_token (String) (defaults to: nil) —

    The value returned by the last ListPhraseMatchersResponse. This value indicates that this is a continuation of a prior ListPhraseMatchers call and that the system should return the next page of data.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1346

def list_project_location_phrase_matchers(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+parent}/phraseMatchers', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['filter'] = filter unless filter.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#list_project_location_views(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListViewsResponse

Lists views.

Parameters:

  • parent (String) —

    Required. The parent resource of the views.

  • page_size (Fixnum) (defaults to: nil) —

    The maximum number of views to return in the response. If this value is zero, the service will select a default size. A call may return fewer objects than requested. A non-empty next_page_token in the response indicates that more data is available.

  • page_token (String) (defaults to: nil) —

    The value returned by the last ListViewsResponse; indicates that this is a continuation of a prior ListViews call and the system should return the next page of data.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1519

def list_project_location_views(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:get, 'v1/{+parent}/views', options)
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListViewsResponse::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListViewsResponse
  command.params['parent'] = parent unless parent.nil?
  command.query['pageSize'] = page_size unless page_size.nil?
  command.query['pageToken'] = page_token unless page_token.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#patch_project_location_conversation(name, google_cloud_contactcenterinsights_v1_conversation_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation

Updates a conversation.

Parameters:

  • name (String) —

    Immutable. The resource name of the conversation. Format: projects/project/ locations/location/conversations/conversation

  • google_cloud_contactcenterinsights_v1_conversation_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation) (defaults to: nil)
  • update_mask (String) (defaults to: nil) —

    The list of fields to be updated.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 441

def patch_project_location_conversation(name, google_cloud_contactcenterinsights_v1_conversation_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:patch, 'v1/{+name}', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
  command.params['name'] = name unless name.nil?
  command.query['updateMask'] = update_mask unless update_mask.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#patch_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_issue_model_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel

Updates an issue model.

Parameters:

  • name (String) —

    Immutable. The resource name of the issue model. Format: projects/project/ locations/location/issueModels/issue_model

  • google_cloud_contactcenterinsights_v1_issue_model_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel) (defaults to: nil)
  • update_mask (String) (defaults to: nil) —

    The list of fields to be updated.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 937

def patch_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_issue_model_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:patch, 'v1/{+name}', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_issue_model_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel
  command.params['name'] = name unless name.nil?
  command.query['updateMask'] = update_mask unless update_mask.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#patch_project_location_issue_model_issue(name, google_cloud_contactcenterinsights_v1_issue_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue

Updates an issue.

Parameters:

  • name (String) —

    Immutable. The resource name of the issue. Format: projects/project/ locations/location/issueModels/issue_model/issues/issue

  • google_cloud_contactcenterinsights_v1_issue_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue) (defaults to: nil)
  • update_mask (String) (defaults to: nil) —

    The list of fields to be updated.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1098

def patch_project_location_issue_model_issue(name, google_cloud_contactcenterinsights_v1_issue_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:patch, 'v1/{+name}', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_issue_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue
  command.params['name'] = name unless name.nil?
  command.query['updateMask'] = update_mask unless update_mask.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#patch_project_location_phrase_matcher(name, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher

Updates a phrase matcher.

Parameters:

  • name (String) —

    The resource name of the phrase matcher. Format: projects/project/locations/ location/phraseMatchers/phrase_matcher

  • google_cloud_contactcenterinsights_v1_phrase_matcher_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher) (defaults to: nil)
  • update_mask (String) (defaults to: nil) —

    The list of fields to be updated.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1383

def patch_project_location_phrase_matcher(name, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:patch, 'v1/{+name}', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_phrase_matcher_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
  command.params['name'] = name unless name.nil?
  command.query['updateMask'] = update_mask unless update_mask.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#patch_project_location_view(name, google_cloud_contactcenterinsights_v1_view_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View

Updates a view.

Parameters:

  • name (String) —

    Immutable. The resource name of the view. Format: projects/project/locations/ location/views/view

  • google_cloud_contactcenterinsights_v1_view_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View) (defaults to: nil)
  • update_mask (String) (defaults to: nil) —

    The list of fields to be updated.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 1555

def patch_project_location_view(name, google_cloud_contactcenterinsights_v1_view_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:patch, 'v1/{+name}', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_view_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1View
  command.params['name'] = name unless name.nil?
  command.query['updateMask'] = update_mask unless update_mask.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#undeploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Parameters:

  • name (String) —

    Required. The issue model to undeploy.

  • google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 972

def undeploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+name}:undeploy', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['name'] = name unless name.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#update_project_location_settings(name, google_cloud_contactcenterinsights_v1_settings_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings

Updates project-level settings.

Parameters:

  • name (String) —

    Immutable. The resource name of the settings resource. Format: projects/ project/locations/location/settings

  • google_cloud_contactcenterinsights_v1_settings_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings) (defaults to: nil)
  • update_mask (String) (defaults to: nil) —

    Required. The list of fields to be updated.

  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 108

def update_project_location_settings(name, google_cloud_contactcenterinsights_v1_settings_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:patch, 'v1/{+name}', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_settings_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings
  command.params['name'] = name unless name.nil?
  command.query['updateMask'] = update_mask unless update_mask.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end

#upload_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_upload_conversation_request_object = nil, fields: nil, quota_user: nil, options: nil) {|result, err| ... } ⇒ Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation

Create a longrunning conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.

Parameters:

  • parent (String) —

    Required. The parent resource of the conversation.

  • google_cloud_contactcenterinsights_v1_upload_conversation_request_object (Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest) (defaults to: nil)
  • fields (String) (defaults to: nil) —

    Selector specifying which fields to include in a partial response.

  • quota_user (String) (defaults to: nil) —

    Available to use for quota purposes for server-side applications. Can be any arbitrary string assigned to a user, but should not exceed 40 characters.

  • options (Google::Apis::RequestOptions) (defaults to: nil) —

    Request-specific options

Yields:

  • (result, err) —

    Result & error if block supplied

Yield Parameters:

Returns:

Raises:

  • (Google::Apis::ServerError) —

    An error occurred on the server and the request can be retried

  • (Google::Apis::ClientError) —

    The request is invalid and should not be retried without modification

  • (Google::Apis::AuthorizationError) —

    Authorization is required



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# File 'lib/google/apis/contactcenterinsights_v1/service.rb', line 476

def upload_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_upload_conversation_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
  command = make_simple_command(:post, 'v1/{+parent}/conversations:upload', options)
  command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest::Representation
  command.request_object = google_cloud_contactcenterinsights_v1_upload_conversation_request_object
  command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
  command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
  command.params['parent'] = parent unless parent.nil?
  command.query['fields'] = fields unless fields.nil?
  command.query['quotaUser'] = quota_user unless quota_user.nil?
  execute_or_queue_command(command, &block)
end