Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Conversation summarization suggestion data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData.



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4679

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#answer_recordString

The name of the answer record. Format: projects/project/locations/location/ answerRecords/answer_record Corresponds to the JSON property answerRecord

Returns:

  • (String)


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4648

def answer_record
  @answer_record
end

#confidenceFloat

The confidence score of the summarization. Corresponds to the JSON property confidence

Returns:

  • (Float)


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4653

def confidence
  @confidence
end

#conversation_modelString

The name of the model that generates this summary. Format: projects/project/ locations/location/conversationModels/conversation_model Corresponds to the JSON property conversationModel

Returns:

  • (String)


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4659

def conversation_model
  @conversation_model
end

#metadataHash<String,String>

A map that contains metadata about the summarization and the document from which it originates. Corresponds to the JSON property metadata

Returns:

  • (Hash<String,String>)


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4665

def 
  @metadata
end

#textString

The summarization content that is concatenated into one string. Corresponds to the JSON property text

Returns:

  • (String)


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4670

def text
  @text
end

#text_sectionsHash<String,String>

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value. Corresponds to the JSON property textSections

Returns:

  • (Hash<String,String>)


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4677

def text_sections
  @text_sections
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 4684

def update!(**args)
  @answer_record = args[:answer_record] if args.key?(:answer_record)
  @confidence = args[:confidence] if args.key?(:confidence)
  @conversation_model = args[:conversation_model] if args.key?(:conversation_model)
  @metadata = args[:metadata] if args.key?(:metadata)
  @text = args[:text] if args.key?(:text)
  @text_sections = args[:text_sections] if args.key?(:text_sections)
end