Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1IngestConversationsRequestConversationConfig

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Configuration that applies to all conversations.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1IngestConversationsRequestConversationConfig

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1IngestConversationsRequestConversationConfig.



5775
5776
5777
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5775

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#agent_channel ⇒ Fixnum

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed. Corresponds to the JSON property agentChannel

Returns:

  • (Fixnum) 


5761
5762
5763
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5761

def agent_channel
  @agent_channel
end

#agent_id ⇒ String

An opaque, user-specified string representing the human agent who handled the conversations. Corresponds to the JSON property agentId

Returns:

  • (String) 


5767
5768
5769
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5767

def agent_id
  @agent_id
end

#customer_channel ⇒ Fixnum

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed. Corresponds to the JSON property customerChannel

Returns:

  • (Fixnum) 


5773
5774
5775
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5773

def customer_channel
  @customer_channel
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



5780
5781
5782
5783
5784
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5780

def update!(**args)
  @agent_channel = args[:agent_channel] if args.key?(:agent_channel)
  @agent_id = args[:agent_id] if args.key?(:agent_id)
  @customer_channel = args[:customer_channel] if args.key?(:customer_channel)
end