Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Reasoning for the suggestion.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning

Returns a new instance of GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning.



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 181

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#agent_action_taken ⇒ String

Optional. The actions that the agent has taken already. Corresponds to the JSON property agentActionTaken

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 174

def agent_action_taken
  @agent_action_taken
end

#issue_summary ⇒ String

Optional. Summary of the issue. Corresponds to the JSON property issueSummary

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 179

def issue_summary
  @issue_summary
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 186

def update!(**args)
  @agent_action_taken = args[:agent_action_taken] if args.key?(:agent_action_taken)
  @issue_summary = args[:issue_summary] if args.key?(:issue_summary)
end