Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Conversation summarization suggestion data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData

Returns a new instance of GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData.



1413
1414
1415
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1413

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#answer_record ⇒ String

The name of the answer record. Format: projects/project/locations/location/ answerRecords/answer_record Corresponds to the JSON property answerRecord

Returns:

  • (String) 


1382
1383
1384
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1382

def answer_record
  @answer_record
end

#confidence ⇒ Float

The confidence score of the summarization. Corresponds to the JSON property confidence

Returns:

  • (Float) 


1387
1388
1389
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1387

def confidence
  @confidence
end

#conversation_model ⇒ String

The name of the model that generates this summary. Format: projects/project/ locations/location/conversationModels/conversation_model Corresponds to the JSON property conversationModel

Returns:

  • (String) 


1393
1394
1395
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1393

def conversation_model
  @conversation_model
end

#metadata ⇒ Hash<String,String>

A map that contains metadata about the summarization and the document from which it originates. Corresponds to the JSON property metadata

Returns:

  • (Hash<String,String>) 


1399
1400
1401
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1399

def metadata
  @metadata
end

#text ⇒ String

The summarization content that is concatenated into one string. Corresponds to the JSON property text

Returns:

  • (String) 


1404
1405
1406
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1404

def text
  @text
end

#text_sections ⇒ Hash<String,String>

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value. Corresponds to the JSON property textSections

Returns:

  • (Hash<String,String>) 


1411
1412
1413
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1411

def text_sections
  @text_sections
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



1418
1419
1420
1421
1422
1423
1424
1425
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 1418

def update!(**args)
  @answer_record = args[:answer_record] if args.key?(:answer_record)
  @confidence = args[:confidence] if args.key?(:confidence)
  @conversation_model = args[:conversation_model] if args.key?(:conversation_model)
  @metadata = args[:metadata] if args.key?(:metadata)
  @text = args[:text] if args.key?(:text)
  @text_sections = args[:text_sections] if args.key?(:text_sections)
end