Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

The CCAI Insights project wide settings. Use these settings to configure the behavior of Insights. View these settings with getsettings and change the settings with updateSettings.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1Settings

Returns a new instance of GoogleCloudContactcenterinsightsV1Settings.



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3499

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#analysis_config ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SettingsAnalysisConfig

Default configuration when creating Analyses in Insights. Corresponds to the JSON property analysisConfig

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3432

def analysis_config
  @analysis_config
end

#conversation_ttl ⇒ String

The default TTL for newly-created conversations. If a conversation has a specified expiration, that value will be used instead. Changing this value will not change the expiration of existing conversations. Conversations with no expire time persist until they are deleted. Corresponds to the JSON property conversationTtl

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3440

def conversation_ttl
  @conversation_ttl
end

#create_time ⇒ String

Output only. The time at which the settings was created. Corresponds to the JSON property createTime

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3445

def create_time
  @create_time
end

#language_code ⇒ String

A language code to be applied to each transcript segment unless the segment already specifies a language code. Language code defaults to "en-US" if it is neither specified on the segment nor here. Corresponds to the JSON property languageCode

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3452

def language_code
  @language_code
end

#name ⇒ String

Immutable. The resource name of the settings resource. Format: projects/ project/locations/location/settings Corresponds to the JSON property name

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3458

def name
  @name
end

#pubsub_notification_settings ⇒ Hash<String,String>

A map that maps a notification trigger to a Pub/Sub topic. Each time a specified trigger occurs, Insights will notify the corresponding Pub/Sub topic. Keys are notification triggers. Supported keys are: * "all-triggers": Notify each time any of the supported triggers occurs. * "create-analysis": Notify each time an analysis is created. * "create-conversation": Notify each time a conversation is created. * "export-insights-data": Notify each time an export is complete. * "ingest-conversations": Notify each time an IngestConversations LRO is complete. * "update-conversation": Notify each time a conversation is updated via UpdateConversation. * "upload-conversation": Notify when an UploadConversation LRO is complete. Values are Pub/Sub topics. The format of each Pub/Sub topic is: projects/project/topics/topic Corresponds to the JSON property pubsubNotificationSettings

Returns:

  • (Hash<String,String>) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3473

def pubsub_notification_settings
  @pubsub_notification_settings
end

#redaction_config ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1RedactionConfig

DLP resources used for redaction while ingesting conversations. DLP settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversation coming from CCAI Platform. They are not applied to conversations ingested from the CreateConversation endpoint or the Dialogflow / Agent Assist runtime integrations. When using Dialogflow / Agent Assist runtime integrations, redaction should be performed in Dialogflow / Agent Assist. Corresponds to the JSON property redactionConfig

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3484

def redaction_config
  @redaction_config
end

#speech_config ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SpeechConfig

Speech-to-Text configuration. Speech-to-Text settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversation coming from CCAI Platform. They are not applied to conversations ingested from the CreateConversation endpoint. Corresponds to the JSON property speechConfig

Returns:



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3492

def speech_config
  @speech_config
end

#update_time ⇒ String

Output only. The time at which the settings were last updated. Corresponds to the JSON property updateTime

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3497

def update_time
  @update_time
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3504

def update!(**args)
  @analysis_config = args[:analysis_config] if args.key?(:analysis_config)
  @conversation_ttl = args[:conversation_ttl] if args.key?(:conversation_ttl)
  @create_time = args[:create_time] if args.key?(:create_time)
  @language_code = args[:language_code] if args.key?(:language_code)
  @name = args[:name] if args.key?(:name)
  @pubsub_notification_settings = args[:pubsub_notification_settings] if args.key?(:pubsub_notification_settings)
  @redaction_config = args[:redaction_config] if args.key?(:redaction_config)
  @speech_config = args[:speech_config] if args.key?(:speech_config)
  @update_time = args[:update_time] if args.key?(:update_time)
end