Class: Google::Apis::DialogflowV2::GoogleCloudDialogflowV3alpha1TurnSignals

Inherits:
Object
  • Object
show all
Includes:
Core::Hashable, Core::JsonObjectSupport
Defined in:
lib/google/apis/dialogflow_v2/classes.rb,
lib/google/apis/dialogflow_v2/representations.rb,
lib/google/apis/dialogflow_v2/representations.rb

Overview

Collection of all signals that were extracted for a single turn of the conversation.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudDialogflowV3alpha1TurnSignals

Returns a new instance of GoogleCloudDialogflowV3alpha1TurnSignals.



16671
16672
16673
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16671

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#agent_escalated ⇒ Boolean Also known as: agent_escalated?

Whether agent responded with LiveAgentHandoff fulfillment. Corresponds to the JSON property agentEscalated

Returns:

  • (Boolean) 


16621
16622
16623
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16621

def agent_escalated
  @agent_escalated
end

#dtmf_used ⇒ Boolean Also known as: dtmf_used?

Whether user was using DTMF input. Corresponds to the JSON property dtmfUsed

Returns:

  • (Boolean) 


16627
16628
16629
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16627

def dtmf_used
  @dtmf_used
end

#failure_reasons ⇒ Array<String>

Failure reasons of the turn. Corresponds to the JSON property failureReasons

Returns:

  • (Array<String>) 


16633
16634
16635
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16633

def failure_reasons
  @failure_reasons
end

#no_match ⇒ Boolean Also known as: no_match?

Whether NLU predicted NO_MATCH. Corresponds to the JSON property noMatch

Returns:

  • (Boolean) 


16638
16639
16640
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16638

def no_match
  @no_match
end

#no_user_input ⇒ Boolean Also known as: no_user_input?

Whether user provided no input. Corresponds to the JSON property noUserInput

Returns:

  • (Boolean) 


16644
16645
16646
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16644

def no_user_input
  @no_user_input
end

#reached_end_page ⇒ Boolean Also known as: reached_end_page?

Whether turn resulted in End Session page. Corresponds to the JSON property reachedEndPage

Returns:

  • (Boolean) 


16650
16651
16652
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16650

def reached_end_page
  @reached_end_page
end

#triggered_abandonment_event ⇒ Boolean Also known as: triggered_abandonment_event?

Whether agent has triggered the event corresponding to user abandoning the conversation. Corresponds to the JSON property triggeredAbandonmentEvent

Returns:

  • (Boolean) 


16657
16658
16659
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16657

def triggered_abandonment_event
  @triggered_abandonment_event
end

#user_escalated ⇒ Boolean Also known as: user_escalated?

Whether user was specifically asking for a live agent. Corresponds to the JSON property userEscalated

Returns:

  • (Boolean) 


16663
16664
16665
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16663

def user_escalated
  @user_escalated
end

#webhook_statuses ⇒ Array<String>

Human-readable statuses of the webhooks triggered during this turn. Corresponds to the JSON property webhookStatuses

Returns:

  • (Array<String>) 


16669
16670
16671
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16669

def webhook_statuses
  @webhook_statuses
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



16676
16677
16678
16679
16680
16681
16682
16683
16684
16685
16686
 
# File 'lib/google/apis/dialogflow_v2/classes.rb', line 16676

def update!(**args)
  @agent_escalated = args[:agent_escalated] if args.key?(:agent_escalated)
  @dtmf_used = args[:dtmf_used] if args.key?(:dtmf_used)
  @failure_reasons = args[:failure_reasons] if args.key?(:failure_reasons)
  @no_match = args[:no_match] if args.key?(:no_match)
  @no_user_input = args[:no_user_input] if args.key?(:no_user_input)
  @reached_end_page = args[:reached_end_page] if args.key?(:reached_end_page)
  @triggered_abandonment_event = args[:triggered_abandonment_event] if args.key?(:triggered_abandonment_event)
  @user_escalated = args[:user_escalated] if args.key?(:user_escalated)
  @webhook_statuses = args[:webhook_statuses] if args.key?(:webhook_statuses)
end