Class: Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessage

Inherits:
Object
  • Object
show all
Includes:
Core::Hashable, Core::JsonObjectSupport
Defined in:
lib/google/apis/dialogflow_v3/classes.rb,
lib/google/apis/dialogflow_v3/representations.rb,
lib/google/apis/dialogflow_v3/representations.rb

Overview

Represents a response message that can be returned by a conversational agent. Response messages are also used for output audio synthesis. The approach is as follows: * If at least one OutputAudioText response is present, then all OutputAudioText responses are linearly concatenated, and the result is used for output audio synthesis. * If the OutputAudioText responses are a mixture of text and SSML, then the concatenated result is treated as SSML; otherwise, the result is treated as either text or SSML as appropriate. The agent designer should ideally use either text or SSML consistently throughout the bot design. * Otherwise, all Text responses are linearly concatenated, and the result is used for output audio synthesis. This approach allows for more sophisticated user experience scenarios, where the text displayed to the user may differ from what is heard.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudDialogflowCxV3ResponseMessage

Returns a new instance of GoogleCloudDialogflowCxV3ResponseMessage.



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4261

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#conversation_success ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessageConversationSuccess

Indicates that the conversation succeeded, i.e., the bot handled the issue that the customer talked to it about. Dialogflow only uses this to determine which conversations should be counted as successful and doesn't process the metadata in this message in any way. Note that Dialogflow also considers conversations that get to the conversation end page as successful even if they don't return ConversationSuccess. You may set this, for example: * In the entry_fulfillment of a Page if entering the page indicates that the conversation succeeded. * In a webhook response when you determine that you handled the customer issue. Corresponds to the JSON property conversationSuccess

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4207

def conversation_success
  @conversation_success
end

#end_interaction ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessageEndInteraction

Indicates that interaction with the Dialogflow agent has ended. This message is generated by Dialogflow only and not supposed to be defined by the user. Corresponds to the JSON property endInteraction

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4213

def end_interaction
  @end_interaction
end

#live_agent_handoff ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessageLiveAgentHandoff

Indicates that the conversation should be handed off to a live agent. Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures. You may set this, for example: * In the entry_fulfillment of a Page if entering the page indicates something went extremely wrong in the conversation. * In a webhook response when you determine that the customer issue can only be handled by a human. Corresponds to the JSON property liveAgentHandoff

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4224

def live_agent_handoff
  @live_agent_handoff
end

#mixed_audio ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessageMixedAudio

Represents an audio message that is composed of both segments synthesized from the Dialogflow agent prompts and ones hosted externally at the specified URIs. The external URIs are specified via play_audio. This message is generated by Dialogflow only and not supposed to be defined by the user. Corresponds to the JSON property mixedAudio

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4232

def mixed_audio
  @mixed_audio
end

#output_audio_text ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessageOutputAudioText

A text or ssml response that is preferentially used for TTS output audio synthesis, as described in the comment on the ResponseMessage message. Corresponds to the JSON property outputAudioText

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4238

def output_audio_text
  @output_audio_text
end

#payload ⇒ Hash<String,Object>

Returns a response containing a custom, platform-specific payload. Corresponds to the JSON property payload

Returns:

  • (Hash<String,Object>) 


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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4243

def payload
  @payload
end

#play_audio ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessagePlayAudio

Specifies an audio clip to be played by the client as part of the response. Corresponds to the JSON property playAudio

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4248

def play_audio
  @play_audio
end

#telephony_transfer_call ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessageTelephonyTransferCall

Represents the signal that telles the client to transfer the phone call connected to the agent to a third-party endpoint. Corresponds to the JSON property telephonyTransferCall

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4254

def telephony_transfer_call
  @telephony_transfer_call
end

#text ⇒ Google::Apis::DialogflowV3::GoogleCloudDialogflowCxV3ResponseMessageText

The text response message. Corresponds to the JSON property text

Returns:



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4259

def text
  @text
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/dialogflow_v3/classes.rb', line 4266

def update!(**args)
  @conversation_success = args[:conversation_success] if args.key?(:conversation_success)
  @end_interaction = args[:end_interaction] if args.key?(:end_interaction)
  @live_agent_handoff = args[:live_agent_handoff] if args.key?(:live_agent_handoff)
  @mixed_audio = args[:mixed_audio] if args.key?(:mixed_audio)
  @output_audio_text = args[:output_audio_text] if args.key?(:output_audio_text)
  @payload = args[:payload] if args.key?(:payload)
  @play_audio = args[:play_audio] if args.key?(:play_audio)
  @telephony_transfer_call = args[:telephony_transfer_call] if args.key?(:telephony_transfer_call)
  @text = args[:text] if args.key?(:text)
end