Class: Google::Cloud::ContactCenterInsights::V1::CallAnnotation

Inherits:

Object

• Object
• Google::Cloud::ContactCenterInsights::V1::CallAnnotation

Extended by:

Protobuf::MessageExts::ClassMethods

Includes:

Protobuf::MessageExts

Defined in:

proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

A piece of metadata that applies to a window of a call.

Instance Attribute Summary

• #annotation_end_boundary ⇒ ::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary

  The boundary in the conversation where the annotation ends, inclusive.

• #annotation_start_boundary ⇒ ::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary

  The boundary in the conversation where the annotation starts, inclusive.

• #channel_tag ⇒ ::Integer

  The channel of the audio where the annotation occurs.

• #entity_mention_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::EntityMentionData

  Data specifying an entity mention.

• #hold_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::HoldData

  Data specifying a hold.

• #intent_match_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::IntentMatchData

  Data specifying an intent match.

• #interruption_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::InterruptionData

  Data specifying an interruption.

• #issue_match_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::IssueMatchData

  Data specifying an issue match.

• #phrase_match_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData

  Data specifying a phrase match.

• #sentiment_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::SentimentData

  Data specifying sentiment.

• #silence_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::SilenceData

  Data specifying silence.

Instance Attribute Details

#annotation_end_boundary ⇒ ::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary

Returns The boundary in the conversation where the annotation ends, inclusive.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary) —

  The boundary in the conversation where the annotation ends, inclusive.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#annotation_start_boundary ⇒ ::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary

Returns The boundary in the conversation where the annotation starts, inclusive.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::AnnotationBoundary) —

  The boundary in the conversation where the annotation starts, inclusive.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#channel_tag ⇒ ::Integer

Returns The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

Returns:

• (::Integer) —

  The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#entity_mention_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::EntityMentionData

Returns Data specifying an entity mention.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::EntityMentionData) —

  Data specifying an entity mention.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#hold_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::HoldData

Returns Data specifying a hold.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::HoldData) —

  Data specifying a hold.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#intent_match_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::IntentMatchData

Returns Data specifying an intent match.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::IntentMatchData) —

  Data specifying an intent match.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#interruption_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::InterruptionData

Returns Data specifying an interruption.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::InterruptionData) —

  Data specifying an interruption.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#issue_match_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::IssueMatchData

Returns Data specifying an issue match.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::IssueMatchData) —

  Data specifying an issue match.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#phrase_match_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData

Returns Data specifying a phrase match.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData) —

  Data specifying a phrase match.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#sentiment_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::SentimentData

Returns Data specifying sentiment.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::SentimentData) —

  Data specifying sentiment.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#silence_data ⇒ ::Google::Cloud::ContactCenterInsights::V1::SilenceData

Returns Data specifying silence.

Returns:

• (::Google::Cloud::ContactCenterInsights::V1::SilenceData) —

  Data specifying silence.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 488

class CallAnnotation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end