Class: Google::Cloud::ContactCenterInsights::V1::ConversationLevelSilence

Inherits:

Object

• Object
• Google::Cloud::ContactCenterInsights::V1::ConversationLevelSilence

Extended by:

Protobuf::MessageExts::ClassMethods

Includes:

Protobuf::MessageExts

Defined in:

proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

Conversation-level silence data.

Instance Attribute Summary

• #silence_duration ⇒ ::Google::Protobuf::Duration

  Amount of time calculated to be in silence.

• #silence_percentage ⇒ ::Float

  Percentage of the total conversation spent in silence.

Instance Attribute Details

#silence_duration ⇒ ::Google::Protobuf::Duration

Returns Amount of time calculated to be in silence.

Returns:

• (::Google::Protobuf::Duration) —

  Amount of time calculated to be in silence.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 431

class ConversationLevelSilence
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#silence_percentage ⇒ ::Float

Returns Percentage of the total conversation spent in silence.

Returns:

• (::Float) —

  Percentage of the total conversation spent in silence.

# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 431

class ConversationLevelSilence
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end