Class: Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb

Overview

The request to ingest conversations.

Defined Under Namespace

Classes: ConversationConfig, GcsSource, TranscriptObjectConfig

Instance Attribute Summary collapse

Instance Attribute Details

#conversation_config ⇒ ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig

Returns Configuration that applies to all conversations.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 364

class IngestConversationsRequest
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Configuration for Cloud Storage bucket sources.
  # @!attribute [rw] bucket_uri
  #   @return [::String]
  #     Required. The Cloud Storage bucket containing source objects.
  # @!attribute [rw] bucket_object_type
  #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
  #     Optional. Specifies the type of the objects in `bucket_uri`.
  # @!attribute [rw] metadata_bucket_uri
  #   @return [::String]
  #     Optional. The Cloud Storage path to the conversation metadata. Note that:
  #     [1] Metadata files are expected to be in JSON format.
  #     [2] Metadata and source files (transcripts or audio) must be in
  #         separate buckets.
  #     [3] A source file and its corresponding metadata file must share the same
  #     name to
  #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
  #         `gs://bucket/metadata/conversation1.json`.
  # @!attribute [rw] custom_metadata_keys
  #   @return [::Array<::String>]
  #     Optional. Custom keys to extract as conversation labels from metadata
  #     files in `metadata_bucket_uri`. Keys not included in this field will be
  #     ignored. Note that there is a limit of 20 labels per conversation.
  class GcsSource
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods

    module BucketObjectType
      # The object type is unspecified and will default to `TRANSCRIPT`.
      BUCKET_OBJECT_TYPE_UNSPECIFIED = 0

      # The object is a transcript.
      TRANSCRIPT = 1

      # The object is an audio file.
      AUDIO = 2
    end
  end

  # Configuration for processing transcript objects.
  # @!attribute [rw] medium
  #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
  #     Required. The medium transcript objects represent.
  class TranscriptObjectConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end

  # Configuration that applies to all conversations.
  # @!attribute [rw] agent_id
  #   @return [::String]
  #     Optional. An opaque, user-specified string representing a human agent who
  #     handled all conversations in the import. Note that this will be
  #     overridden if per-conversation metadata is provided through the
  #     `metadata_bucket_uri`.
  # @!attribute [rw] agent_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  # @!attribute [rw] customer_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  class ConversationConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#gcs_source ⇒ ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource

Returns A cloud storage bucket source. Note that any previously ingested objects from the source will be skipped to avoid duplication.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 364

class IngestConversationsRequest
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Configuration for Cloud Storage bucket sources.
  # @!attribute [rw] bucket_uri
  #   @return [::String]
  #     Required. The Cloud Storage bucket containing source objects.
  # @!attribute [rw] bucket_object_type
  #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
  #     Optional. Specifies the type of the objects in `bucket_uri`.
  # @!attribute [rw] metadata_bucket_uri
  #   @return [::String]
  #     Optional. The Cloud Storage path to the conversation metadata. Note that:
  #     [1] Metadata files are expected to be in JSON format.
  #     [2] Metadata and source files (transcripts or audio) must be in
  #         separate buckets.
  #     [3] A source file and its corresponding metadata file must share the same
  #     name to
  #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
  #         `gs://bucket/metadata/conversation1.json`.
  # @!attribute [rw] custom_metadata_keys
  #   @return [::Array<::String>]
  #     Optional. Custom keys to extract as conversation labels from metadata
  #     files in `metadata_bucket_uri`. Keys not included in this field will be
  #     ignored. Note that there is a limit of 20 labels per conversation.
  class GcsSource
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods

    module BucketObjectType
      # The object type is unspecified and will default to `TRANSCRIPT`.
      BUCKET_OBJECT_TYPE_UNSPECIFIED = 0

      # The object is a transcript.
      TRANSCRIPT = 1

      # The object is an audio file.
      AUDIO = 2
    end
  end

  # Configuration for processing transcript objects.
  # @!attribute [rw] medium
  #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
  #     Required. The medium transcript objects represent.
  class TranscriptObjectConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end

  # Configuration that applies to all conversations.
  # @!attribute [rw] agent_id
  #   @return [::String]
  #     Optional. An opaque, user-specified string representing a human agent who
  #     handled all conversations in the import. Note that this will be
  #     overridden if per-conversation metadata is provided through the
  #     `metadata_bucket_uri`.
  # @!attribute [rw] agent_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  # @!attribute [rw] customer_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  class ConversationConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#parent ⇒ ::String

Returns Required. The parent resource for new conversations.

Returns:

  • (::String) —

    Required. The parent resource for new conversations.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 364

class IngestConversationsRequest
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Configuration for Cloud Storage bucket sources.
  # @!attribute [rw] bucket_uri
  #   @return [::String]
  #     Required. The Cloud Storage bucket containing source objects.
  # @!attribute [rw] bucket_object_type
  #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
  #     Optional. Specifies the type of the objects in `bucket_uri`.
  # @!attribute [rw] metadata_bucket_uri
  #   @return [::String]
  #     Optional. The Cloud Storage path to the conversation metadata. Note that:
  #     [1] Metadata files are expected to be in JSON format.
  #     [2] Metadata and source files (transcripts or audio) must be in
  #         separate buckets.
  #     [3] A source file and its corresponding metadata file must share the same
  #     name to
  #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
  #         `gs://bucket/metadata/conversation1.json`.
  # @!attribute [rw] custom_metadata_keys
  #   @return [::Array<::String>]
  #     Optional. Custom keys to extract as conversation labels from metadata
  #     files in `metadata_bucket_uri`. Keys not included in this field will be
  #     ignored. Note that there is a limit of 20 labels per conversation.
  class GcsSource
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods

    module BucketObjectType
      # The object type is unspecified and will default to `TRANSCRIPT`.
      BUCKET_OBJECT_TYPE_UNSPECIFIED = 0

      # The object is a transcript.
      TRANSCRIPT = 1

      # The object is an audio file.
      AUDIO = 2
    end
  end

  # Configuration for processing transcript objects.
  # @!attribute [rw] medium
  #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
  #     Required. The medium transcript objects represent.
  class TranscriptObjectConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end

  # Configuration that applies to all conversations.
  # @!attribute [rw] agent_id
  #   @return [::String]
  #     Optional. An opaque, user-specified string representing a human agent who
  #     handled all conversations in the import. Note that this will be
  #     overridden if per-conversation metadata is provided through the
  #     `metadata_bucket_uri`.
  # @!attribute [rw] agent_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  # @!attribute [rw] customer_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  class ConversationConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#redaction_config ⇒ ::Google::Cloud::ContactCenterInsights::V1::RedactionConfig

Returns Optional. DLP settings for transcript redaction. Optional, will default to the config specified in Settings.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 364

class IngestConversationsRequest
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Configuration for Cloud Storage bucket sources.
  # @!attribute [rw] bucket_uri
  #   @return [::String]
  #     Required. The Cloud Storage bucket containing source objects.
  # @!attribute [rw] bucket_object_type
  #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
  #     Optional. Specifies the type of the objects in `bucket_uri`.
  # @!attribute [rw] metadata_bucket_uri
  #   @return [::String]
  #     Optional. The Cloud Storage path to the conversation metadata. Note that:
  #     [1] Metadata files are expected to be in JSON format.
  #     [2] Metadata and source files (transcripts or audio) must be in
  #         separate buckets.
  #     [3] A source file and its corresponding metadata file must share the same
  #     name to
  #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
  #         `gs://bucket/metadata/conversation1.json`.
  # @!attribute [rw] custom_metadata_keys
  #   @return [::Array<::String>]
  #     Optional. Custom keys to extract as conversation labels from metadata
  #     files in `metadata_bucket_uri`. Keys not included in this field will be
  #     ignored. Note that there is a limit of 20 labels per conversation.
  class GcsSource
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods

    module BucketObjectType
      # The object type is unspecified and will default to `TRANSCRIPT`.
      BUCKET_OBJECT_TYPE_UNSPECIFIED = 0

      # The object is a transcript.
      TRANSCRIPT = 1

      # The object is an audio file.
      AUDIO = 2
    end
  end

  # Configuration for processing transcript objects.
  # @!attribute [rw] medium
  #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
  #     Required. The medium transcript objects represent.
  class TranscriptObjectConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end

  # Configuration that applies to all conversations.
  # @!attribute [rw] agent_id
  #   @return [::String]
  #     Optional. An opaque, user-specified string representing a human agent who
  #     handled all conversations in the import. Note that this will be
  #     overridden if per-conversation metadata is provided through the
  #     `metadata_bucket_uri`.
  # @!attribute [rw] agent_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  # @!attribute [rw] customer_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  class ConversationConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#sample_size ⇒ ::Integer

Returns Optional. If set, this fields indicates the number of objects to ingest from the Cloud Storage bucket. If empty, the entire bucket will be ingested. Unless they are first deleted, conversations produced through sampling won't be ingested by subsequent ingest requests.

Returns:

  • (::Integer) —

    Optional. If set, this fields indicates the number of objects to ingest from the Cloud Storage bucket. If empty, the entire bucket will be ingested. Unless they are first deleted, conversations produced through sampling won't be ingested by subsequent ingest requests.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 364

class IngestConversationsRequest
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Configuration for Cloud Storage bucket sources.
  # @!attribute [rw] bucket_uri
  #   @return [::String]
  #     Required. The Cloud Storage bucket containing source objects.
  # @!attribute [rw] bucket_object_type
  #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
  #     Optional. Specifies the type of the objects in `bucket_uri`.
  # @!attribute [rw] metadata_bucket_uri
  #   @return [::String]
  #     Optional. The Cloud Storage path to the conversation metadata. Note that:
  #     [1] Metadata files are expected to be in JSON format.
  #     [2] Metadata and source files (transcripts or audio) must be in
  #         separate buckets.
  #     [3] A source file and its corresponding metadata file must share the same
  #     name to
  #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
  #         `gs://bucket/metadata/conversation1.json`.
  # @!attribute [rw] custom_metadata_keys
  #   @return [::Array<::String>]
  #     Optional. Custom keys to extract as conversation labels from metadata
  #     files in `metadata_bucket_uri`. Keys not included in this field will be
  #     ignored. Note that there is a limit of 20 labels per conversation.
  class GcsSource
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods

    module BucketObjectType
      # The object type is unspecified and will default to `TRANSCRIPT`.
      BUCKET_OBJECT_TYPE_UNSPECIFIED = 0

      # The object is a transcript.
      TRANSCRIPT = 1

      # The object is an audio file.
      AUDIO = 2
    end
  end

  # Configuration for processing transcript objects.
  # @!attribute [rw] medium
  #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
  #     Required. The medium transcript objects represent.
  class TranscriptObjectConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end

  # Configuration that applies to all conversations.
  # @!attribute [rw] agent_id
  #   @return [::String]
  #     Optional. An opaque, user-specified string representing a human agent who
  #     handled all conversations in the import. Note that this will be
  #     overridden if per-conversation metadata is provided through the
  #     `metadata_bucket_uri`.
  # @!attribute [rw] agent_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  # @!attribute [rw] customer_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  class ConversationConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#speech_config ⇒ ::Google::Cloud::ContactCenterInsights::V1::SpeechConfig

Returns Optional. Default Speech-to-Text configuration. Optional, will default to the config specified in Settings.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 364

class IngestConversationsRequest
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Configuration for Cloud Storage bucket sources.
  # @!attribute [rw] bucket_uri
  #   @return [::String]
  #     Required. The Cloud Storage bucket containing source objects.
  # @!attribute [rw] bucket_object_type
  #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
  #     Optional. Specifies the type of the objects in `bucket_uri`.
  # @!attribute [rw] metadata_bucket_uri
  #   @return [::String]
  #     Optional. The Cloud Storage path to the conversation metadata. Note that:
  #     [1] Metadata files are expected to be in JSON format.
  #     [2] Metadata and source files (transcripts or audio) must be in
  #         separate buckets.
  #     [3] A source file and its corresponding metadata file must share the same
  #     name to
  #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
  #         `gs://bucket/metadata/conversation1.json`.
  # @!attribute [rw] custom_metadata_keys
  #   @return [::Array<::String>]
  #     Optional. Custom keys to extract as conversation labels from metadata
  #     files in `metadata_bucket_uri`. Keys not included in this field will be
  #     ignored. Note that there is a limit of 20 labels per conversation.
  class GcsSource
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods

    module BucketObjectType
      # The object type is unspecified and will default to `TRANSCRIPT`.
      BUCKET_OBJECT_TYPE_UNSPECIFIED = 0

      # The object is a transcript.
      TRANSCRIPT = 1

      # The object is an audio file.
      AUDIO = 2
    end
  end

  # Configuration for processing transcript objects.
  # @!attribute [rw] medium
  #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
  #     Required. The medium transcript objects represent.
  class TranscriptObjectConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end

  # Configuration that applies to all conversations.
  # @!attribute [rw] agent_id
  #   @return [::String]
  #     Optional. An opaque, user-specified string representing a human agent who
  #     handled all conversations in the import. Note that this will be
  #     overridden if per-conversation metadata is provided through the
  #     `metadata_bucket_uri`.
  # @!attribute [rw] agent_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  # @!attribute [rw] customer_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  class ConversationConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#transcript_object_config ⇒ ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::TranscriptObjectConfig

Returns Configuration for when source contains conversation transcripts.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 364

class IngestConversationsRequest
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Configuration for Cloud Storage bucket sources.
  # @!attribute [rw] bucket_uri
  #   @return [::String]
  #     Required. The Cloud Storage bucket containing source objects.
  # @!attribute [rw] bucket_object_type
  #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
  #     Optional. Specifies the type of the objects in `bucket_uri`.
  # @!attribute [rw] metadata_bucket_uri
  #   @return [::String]
  #     Optional. The Cloud Storage path to the conversation metadata. Note that:
  #     [1] Metadata files are expected to be in JSON format.
  #     [2] Metadata and source files (transcripts or audio) must be in
  #         separate buckets.
  #     [3] A source file and its corresponding metadata file must share the same
  #     name to
  #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
  #         `gs://bucket/metadata/conversation1.json`.
  # @!attribute [rw] custom_metadata_keys
  #   @return [::Array<::String>]
  #     Optional. Custom keys to extract as conversation labels from metadata
  #     files in `metadata_bucket_uri`. Keys not included in this field will be
  #     ignored. Note that there is a limit of 20 labels per conversation.
  class GcsSource
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods

    module BucketObjectType
      # The object type is unspecified and will default to `TRANSCRIPT`.
      BUCKET_OBJECT_TYPE_UNSPECIFIED = 0

      # The object is a transcript.
      TRANSCRIPT = 1

      # The object is an audio file.
      AUDIO = 2
    end
  end

  # Configuration for processing transcript objects.
  # @!attribute [rw] medium
  #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
  #     Required. The medium transcript objects represent.
  class TranscriptObjectConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end

  # Configuration that applies to all conversations.
  # @!attribute [rw] agent_id
  #   @return [::String]
  #     Optional. An opaque, user-specified string representing a human agent who
  #     handled all conversations in the import. Note that this will be
  #     overridden if per-conversation metadata is provided through the
  #     `metadata_bucket_uri`.
  # @!attribute [rw] agent_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  # @!attribute [rw] customer_channel
  #   @return [::Integer]
  #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
  #     Note that this must be set for conversations to be properly displayed and
  #     analyzed.
  class ConversationConfig
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end