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Namespace Google.Apis.CloudSupport.v2beta.Data

Classes

Actor

An Actor represents an entity that performed an action. For example, an actor could be a user who posted a comment on a support case, a user who uploaded an attachment, or a service account that created a support case.

Attachment

An Attachment contains metadata about a file that was uploaded to a case - it is NOT a file itself. That being said, the name of an Attachment object can be used to download its accompanying file through the media.download endpoint. While attachments can be uploaded in the console at the same time as a comment, they're associated on a "case" level, not a "comment" level.

Blobstore2Info

gdata.* are outside protos with mising documentation

Case

A Case is an object that contains the details of a support case. It contains fields for the time it was created, its priority, its classification, and more. Cases can also have comments and attachments that get added over time. A case is parented by a Google Cloud organization or project. Organizations are identified by a number, so the name of a case parented by an organization would look like this:

organizations/123/cases/456

Projects have two unique identifiers, an ID and a number, and they look like this:

projects/abc/cases/456
projects/123/cases/456

You can use either of them when calling the API. To learn more about project identifiers, see AIP-2510.

CaseClassification

A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you. A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.

CloseCaseRequest

The request message for the CloseCase endpoint.

Comment

A comment associated with a support case. Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.

CompositeMedia

gdata.* are outside protos with mising documentation

ContentTypeInfo

gdata.* are outside protos with mising documentation

CreateAttachmentRequest

The request message for the CreateAttachment endpoint.

DiffChecksumsResponse

gdata.* are outside protos with mising documentation

DiffDownloadResponse

gdata.* are outside protos with mising documentation

DiffUploadRequest

gdata.* are outside protos with mising documentation

DiffUploadResponse

gdata.* are outside protos with mising documentation

DiffVersionResponse

gdata.* are outside protos with mising documentation

DownloadParameters

gdata.* are outside protos with mising documentation

EmailMessage

An email associated with a support case.

EscalateCaseRequest

The request message for the EscalateCase endpoint.

Escalation

An escalation of a support case.

FeedItem

A feed item associated with a support case.

ListAttachmentsResponse

The response message for the ListAttachments endpoint.

ListCasesResponse

The response message for the ListCases endpoint.

ListCommentsResponse

The response message for the ListComments endpoint.

Media

gdata.* are outside protos with mising documentation

ObjectId

gdata.* are outside protos with mising documentation

Product

The product a case may be associated with.

SearchCaseClassificationsResponse

The response message for SearchCaseClassifications endpoint.

SearchCasesResponse

The response message for the SearchCases endpoint.

ShowFeedResponse

The response message for the ShowFeed endpoint.

TextContent

Stores text attached to a support object.

WorkflowOperationMetadata

Metadata about the operation. Used to lookup the current status.

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