Class GoogleCloudContactcenterinsightsV1ConversationQualityMetadata

Conversation metadata related to quality management.

Inheritance

object

GoogleCloudContactcenterinsightsV1ConversationQualityMetadata

Implements

IDirectResponseSchema

Inherited Members

object.Equals(object)

object.Equals(object, object)

object.GetHashCode()

object.GetType()

object.MemberwiseClone()

object.ReferenceEquals(object, object)

object.ToString()

Namespace: Google.Apis.Contactcenterinsights.v1.Data

Assembly: Google.Apis.Contactcenterinsights.v1.dll

Syntax

public class GoogleCloudContactcenterinsightsV1ConversationQualityMetadata : IDirectResponseSchema

Properties

AgentInfo

Information about agents involved in the call.

Declaration

[JsonProperty("agentInfo")]
public virtual IList<GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo> AgentInfo { get; set; }

Property Value

Type	Description
IList<GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo>

CustomerSatisfactionRating

An arbitrary integer value indicating the customer's satisfaction rating.

Declaration

[JsonProperty("customerSatisfactionRating")]
public virtual int? CustomerSatisfactionRating { get; set; }

Property Value

Type	Description
int?

ETag

The ETag of the item.

Declaration

public virtual string ETag { get; set; }

Property Value

Type	Description
string

MenuPath

An arbitrary string value specifying the menu path the customer took.

Declaration

[JsonProperty("menuPath")]
public virtual string MenuPath { get; set; }

Property Value

Type	Description
string

WaitDuration

The amount of time the customer waited to connect with an agent.

Declaration

[JsonProperty("waitDuration")]
public virtual object WaitDuration { get; set; }

Property Value

Type	Description
object

Implements

IDirectResponseSchema