Class GoogleCloudContactcenterinsightsV1FaqAnswerData

Agent Assist frequently-asked-question answer data.

Inheritance
object
GoogleCloudContactcenterinsightsV1FaqAnswerData
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1FaqAnswerData : IDirectResponseSchema

Properties

Answer

The piece of text from the source knowledge base document.

Declaration
[JsonProperty("answer")]
public virtual string Answer { get; set; }
Property Value
Type Description
string

ConfidenceScore

The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Declaration
[JsonProperty("confidenceScore")]
public virtual float? ConfidenceScore { get; set; }
Property Value
Type Description
float?

ETag

The ETag of the item.

Declaration
public virtual string ETag { get; set; }
Property Value
Type Description
string

Metadata

Map that contains metadata about the FAQ answer and the document that it originates from.

Declaration
[JsonProperty("metadata")]
public virtual IDictionary<string, string> Metadata { get; set; }
Property Value
Type Description
IDictionary<string, string>

QueryRecord

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Declaration
[JsonProperty("queryRecord")]
public virtual string QueryRecord { get; set; }
Property Value
Type Description
string

Question

The corresponding FAQ question.

Declaration
[JsonProperty("question")]
public virtual string Question { get; set; }
Property Value
Type Description
string

Source

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

Declaration
[JsonProperty("source")]
public virtual string Source { get; set; }
Property Value
Type Description
string

Implements