Class GoogleCloudContactcenterinsightsV1QaAnswer

An answer to a QaQuestion.

Inheritance
object
GoogleCloudContactcenterinsightsV1QaAnswer
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1QaAnswer : IDirectResponseSchema

Properties

AnswerSources

List of all individual answers given to the question.

Declaration
[JsonProperty("answerSources")]
public virtual IList<GoogleCloudContactcenterinsightsV1QaAnswerAnswerSource> AnswerSources { get; set; }
Property Value
Type Description
IList<GoogleCloudContactcenterinsightsV1QaAnswerAnswerSource>

AnswerValue

The main answer value, incorporating any manual edits if they exist.

Declaration
[JsonProperty("answerValue")]
public virtual GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue AnswerValue { get; set; }
Property Value
Type Description
GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue

Conversation

The conversation the answer applies to.

Declaration
[JsonProperty("conversation")]
public virtual string Conversation { get; set; }
Property Value
Type Description
string

ETag

The ETag of the item.

Declaration
public virtual string ETag { get; set; }
Property Value
Type Description
string

QaQuestion

The QaQuestion answered by this answer.

Declaration
[JsonProperty("qaQuestion")]
public virtual string QaQuestion { get; set; }
Property Value
Type Description
string

QuestionBody

Question text. E.g., "Did the agent greet the customer?"

Declaration
[JsonProperty("questionBody")]
public virtual string QuestionBody { get; set; }
Property Value
Type Description
string

Tags

User-defined list of arbitrary tags. Matches the value from QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and for weighting the score of each answer.

Declaration
[JsonProperty("tags")]
public virtual IList<string> Tags { get; set; }
Property Value
Type Description
IList<string>

Implements