Class GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadataAgentInfo
Information about an agent involved in the conversation.
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadataAgentInfo : IDirectResponseSchema
Properties
AgentId
A user-specified string representing the agent.
Declaration
[JsonProperty("agentId")]
public virtual string AgentId { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
AgentType
The agent type, e.g. HUMAN_AGENT.
Declaration
[JsonProperty("agentType")]
public virtual string AgentType { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
DeploymentDisplayName
The agent's deployment display name. Only applicable to automated agents.
Declaration
[JsonProperty("deploymentDisplayName")]
public virtual string DeploymentDisplayName { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
DeploymentId
The agent's deployment ID. Only applicable to automated agents.
Declaration
[JsonProperty("deploymentId")]
public virtual string DeploymentId { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
DisplayName
The agent's name.
Declaration
[JsonProperty("displayName")]
public virtual string DisplayName { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
DispositionCode
A user-provided string indicating the outcome of the agent's segment of the call.
Declaration
[JsonProperty("dispositionCode")]
public virtual string DispositionCode { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
Location
The agent's location.
Declaration
[JsonProperty("location")]
public virtual string Location { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
Team
A user-specified string representing the agent's team. Deprecated in favor of the teams field.
Declaration
[JsonProperty("team")]
public virtual string Team { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
Teams
User-specified strings representing the agent's teams.
Declaration
[JsonProperty("teams")]
public virtual IList<string> Teams { get; set; }
Property Value
| Type | Description |
|---|---|
| IList<string> |
VersionDisplayName
The agent's version display name. Only applicable to automated agents.
Declaration
[JsonProperty("versionDisplayName")]
public virtual string VersionDisplayName { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
VersionId
The agent's version ID. Only applicable to automated agents.
Declaration
[JsonProperty("versionId")]
public virtual string VersionId { get; set; }
Property Value
| Type | Description |
|---|---|
| string |