Class GoogleCloudContactcenterinsightsV1alpha1QaScorecardResultScoreSource
A scorecard result may have multiple sets of scores from varying sources, one of which becomes the "main" answer above. A ScoreSource represents each individual set of scores.
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1alpha1QaScorecardResultScoreSource : IDirectResponseSchema
Properties
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
Type | Description |
---|---|
string |
NormalizedScore
The normalized score, which is the score divided by the potential score.
Declaration
[JsonProperty("normalizedScore")]
public virtual double? NormalizedScore { get; set; }
Property Value
Type | Description |
---|---|
double? |
PotentialScore
The maximum potential overall score of the scorecard. Any questions answered using na_value
are excluded
from this calculation.
Declaration
[JsonProperty("potentialScore")]
public virtual double? PotentialScore { get; set; }
Property Value
Type | Description |
---|---|
double? |
QaTagResults
Collection of tags and their scores.
Declaration
[JsonProperty("qaTagResults")]
public virtual IList<GoogleCloudContactcenterinsightsV1alpha1QaScorecardResultQaTagResult> QaTagResults { get; set; }
Property Value
Type | Description |
---|---|
IList<GoogleCloudContactcenterinsightsV1alpha1QaScorecardResultQaTagResult> |
Score
The overall numerical score of the result.
Declaration
[JsonProperty("score")]
public virtual double? Score { get; set; }
Property Value
Type | Description |
---|---|
double? |
SourceType
What created the score.
Declaration
[JsonProperty("sourceType")]
public virtual string SourceType { get; set; }
Property Value
Type | Description |
---|---|
string |