Class GoogleCloudContactcenterinsightsV1mainAnalysisResultCallAnalysisMetadata
Call-specific metadata created during analysis.
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1mainAnalysisResultCallAnalysisMetadata : IDirectResponseSchema
Properties
Annotations
A list of call annotations that apply to this call.
Declaration
[JsonProperty("annotations")]
public virtual IList<GoogleCloudContactcenterinsightsV1mainCallAnnotation> Annotations { get; set; }
Property Value
| Type | Description |
|---|---|
| IList<GoogleCloudContactcenterinsightsV1mainCallAnnotation> |
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
Entities
All the entities in the call.
Declaration
[JsonProperty("entities")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1mainEntity> Entities { get; set; }
Property Value
| Type | Description |
|---|---|
| IDictionary<string, GoogleCloudContactcenterinsightsV1mainEntity> |
Intents
All the matched intents in the call.
Declaration
[JsonProperty("intents")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1mainIntent> Intents { get; set; }
Property Value
| Type | Description |
|---|---|
| IDictionary<string, GoogleCloudContactcenterinsightsV1mainIntent> |
IssueModelResult
Overall conversation-level issue modeling result.
Declaration
[JsonProperty("issueModelResult")]
public virtual GoogleCloudContactcenterinsightsV1mainIssueModelResult IssueModelResult { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainIssueModelResult |
PhraseMatchers
All the matched phrase matchers in the call.
Declaration
[JsonProperty("phraseMatchers")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1mainPhraseMatchData> PhraseMatchers { get; set; }
Property Value
| Type | Description |
|---|---|
| IDictionary<string, GoogleCloudContactcenterinsightsV1mainPhraseMatchData> |
QaScorecardResults
Results of scoring QaScorecards.
Declaration
[JsonProperty("qaScorecardResults")]
public virtual IList<GoogleCloudContactcenterinsightsV1mainQaScorecardResult> QaScorecardResults { get; set; }
Property Value
| Type | Description |
|---|---|
| IList<GoogleCloudContactcenterinsightsV1mainQaScorecardResult> |
Sentiments
Overall conversation-level sentiment for each channel of the call.
Declaration
[JsonProperty("sentiments")]
public virtual IList<GoogleCloudContactcenterinsightsV1mainConversationLevelSentiment> Sentiments { get; set; }
Property Value
| Type | Description |
|---|---|
| IList<GoogleCloudContactcenterinsightsV1mainConversationLevelSentiment> |
Silence
Overall conversation-level silence during the call.
Declaration
[JsonProperty("silence")]
public virtual GoogleCloudContactcenterinsightsV1mainConversationLevelSilence Silence { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainConversationLevelSilence |