Class GoogleCloudContactcenterinsightsV1mainQaAnswer
An answer to a QaQuestion.
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1mainQaAnswer : IDirectResponseSchema
Properties
AnswerSources
Lists all answer sources containing one or more answer values of a specific source type, e.g., all system-generated answer sources, or all manual edit answer sources.
Declaration
[JsonProperty("answerSources")]
public virtual IList<GoogleCloudContactcenterinsightsV1mainQaAnswerAnswerSource> AnswerSources { get; set; }
Property Value
| Type | Description |
|---|---|
| IList<GoogleCloudContactcenterinsightsV1mainQaAnswerAnswerSource> |
AnswerValue
The answer value from this source. This field is populated by default, unless the question has a selection
strategy configured to return multiple answer values, in which case answer_values will be populated
instead.
Declaration
[JsonProperty("answerValue")]
public virtual GoogleCloudContactcenterinsightsV1mainQaAnswerAnswerValue AnswerValue { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainQaAnswerAnswerValue |
Conversation
The conversation the answer applies to.
Declaration
[JsonProperty("conversation")]
public virtual string Conversation { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
QaQuestion
The QaQuestion answered by this answer.
Declaration
[JsonProperty("qaQuestion")]
public virtual string QaQuestion { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
QuestionBody
Question text. E.g., "Did the agent greet the customer?"
Declaration
[JsonProperty("questionBody")]
public virtual string QuestionBody { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
Tags
User-defined list of arbitrary tags. Matches the value from QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and for weighting the score of each answer.
Declaration
[JsonProperty("tags")]
public virtual IList<string> Tags { get; set; }
Property Value
| Type | Description |
|---|---|
| IList<string> |