Class CasesResource

The "cases" collection of methods.

Inheritance

object

CasesResource

Inherited Members

object.Equals(object)

object.Equals(object, object)

object.GetHashCode()

object.GetType()

object.MemberwiseClone()

object.ReferenceEquals(object, object)

object.ToString()

Namespace: Google.Apis.CloudSupport.v2beta

Assembly: Google.Apis.CloudSupport.v2beta.dll

Syntax

public class CasesResource

Constructors

CasesResource(IClientService)

Constructs a new resource.

Declaration

public CasesResource(IClientService service)

Parameters

Type	Name	Description
IClientService	service

Properties

Attachments

Gets the Attachments resource.

Declaration

public virtual CasesResource.AttachmentsResource Attachments { get; }

Property Value

Type	Description
CasesResource.AttachmentsResource

Comments

Gets the Comments resource.

Declaration

public virtual CasesResource.CommentsResource Comments { get; }

Property Value

Type	Description
CasesResource.CommentsResource

Methods

Close(CloseCaseRequest, string)

Close the specified case. Here is an example of calling this endpoint using cURL:

shell
case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud
auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case:close"

Declaration

public virtual CasesResource.CloseRequest Close(CloseCaseRequest body, string name)

Parameters

Type	Name	Description
CloseCaseRequest	body	The body of the request.
string	name	Required. The fully qualified name of the case resource to be closed.

Returns

Type	Description
CasesResource.CloseRequest

Create(Case, string)

Create a new case and associate it with a Google Cloud Resource. The case object must have the following fields set: display_name, description, classification, and priority. If you're just testing the API and don't want to route your case to an agent, set testCase=true. Here is an example of calling this endpoint using cURL:

shell parent="projects/some-project" curl \ --request POST \ --header
"Authorization: Bearer $(gcloud auth print-access-token)" \ --header 'Content-Type: application/json' \
--data '{ "display_name": "Test case created by me.", "description": "a random test case, feel free to
close", "classification": { "id":
"100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8"
}, "time_zone": "-07:00", "subscriber_email_addresses": [ "foo@domain.com", "bar@domain.com" ], "testCase":
true, "priority": "P3" }' \ "https://cloudsupport.googleapis.com/v2/$parent/cases"

Declaration

public virtual CasesResource.CreateRequest Create(Case body, string parent)

Parameters

Type	Name	Description
Case	body	The body of the request.
string	parent	Required. The name of the Google Cloud Resource under which the case should be created.

Returns

Type	Description
CasesResource.CreateRequest

Escalate(EscalateCaseRequest, string)

Escalate a case. Escalating a case initiates the Google Cloud Support escalation management process. This operation is only available to certain Customer Care support services. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which support services let you perform escalations. Here is an example of calling this endpoint using cURL:

shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization:
Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{
"escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \
"https://cloudsupport.googleapis.com/v2/$case:escalate"

Declaration

public virtual CasesResource.EscalateRequest Escalate(EscalateCaseRequest body, string name)

Parameters

Type	Name	Description
EscalateCaseRequest	body	The body of the request.
string	name	Required. The fully qualified name of the Case resource to be escalated.

Returns

Type	Description
CasesResource.EscalateRequest

Get(string)

Retrieve the specified case. Here is an example of calling this endpoint using cURL:

shell
case="projects/some-project/cases/16033687" curl \ --header "Authorization: Bearer $(gcloud auth
print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case"

Declaration

public virtual CasesResource.GetRequest Get(string name)

Parameters

Type	Name	Description
string	name	Required. The fully qualified name of a case to be retrieved.

Returns

Type	Description
CasesResource.GetRequest

List(string)

Retrieve all cases under the specified parent. Note: Listing cases under an organization returns only the cases directly parented by that organization. To retrieve all cases under an organization, including cases parented by projects under that organization, use cases.search. Here is an example of calling this endpoint using cURL:

shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud
auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases"

Declaration

public virtual CasesResource.ListRequest List(string parent)

Parameters

Type	Name	Description
string	parent	Required. The fully qualified name of parent resource to list cases under.

Returns

Type	Description
CasesResource.ListRequest

Patch(Case, string)

Update the specified case. Only a subset of fields can be updated. Here is an example of calling this endpoint using cURL:

shell case="projects/some-project/cases/43595344" curl \ --request PATCH \ --header
"Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \
--data '{ "priority": "P1" }' \ "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority"

Declaration

public virtual CasesResource.PatchRequest Patch(Case body, string name)

Parameters

Type	Name	Description
Case	body	The body of the request.
string	name	The resource name for the case.

Returns

Type	Description
CasesResource.PatchRequest

Search()

Search cases using the specified query. Here is an example of calling this endpoint using cURL:

shell
parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \
"https://cloudsupport.googleapis.com/v2/$parent/cases:search"

Declaration

public virtual CasesResource.SearchRequest Search()

Returns

Type	Description
CasesResource.SearchRequest