Class GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata
Call-specific metadata created during analysis.
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata : IDirectResponseSchema
Properties
Annotations
A list of call annotations that apply to this call.
Declaration
[JsonProperty("annotations")]
public virtual IList<GoogleCloudContactcenterinsightsV1CallAnnotation> Annotations { get; set; }
Property Value
Type | Description |
---|---|
IList<GoogleCloudContactcenterinsightsV1CallAnnotation> |
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
Type | Description |
---|---|
string |
Entities
All the entities in the call.
Declaration
[JsonProperty("entities")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1Entity> Entities { get; set; }
Property Value
Type | Description |
---|---|
IDictionary<string, GoogleCloudContactcenterinsightsV1Entity> |
Intents
All the matched intents in the call.
Declaration
[JsonProperty("intents")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1Intent> Intents { get; set; }
Property Value
Type | Description |
---|---|
IDictionary<string, GoogleCloudContactcenterinsightsV1Intent> |
IssueModelResult
Overall conversation-level issue modeling result.
Declaration
[JsonProperty("issueModelResult")]
public virtual GoogleCloudContactcenterinsightsV1IssueModelResult IssueModelResult { get; set; }
Property Value
Type | Description |
---|---|
GoogleCloudContactcenterinsightsV1IssueModelResult |
PhraseMatchers
All the matched phrase matchers in the call.
Declaration
[JsonProperty("phraseMatchers")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1PhraseMatchData> PhraseMatchers { get; set; }
Property Value
Type | Description |
---|---|
IDictionary<string, GoogleCloudContactcenterinsightsV1PhraseMatchData> |
QaScorecardResults
Results of scoring QaScorecards.
Declaration
[JsonProperty("qaScorecardResults")]
public virtual IList<GoogleCloudContactcenterinsightsV1QaScorecardResult> QaScorecardResults { get; set; }
Property Value
Type | Description |
---|---|
IList<GoogleCloudContactcenterinsightsV1QaScorecardResult> |
Sentiments
Overall conversation-level sentiment for each channel of the call.
Declaration
[JsonProperty("sentiments")]
public virtual IList<GoogleCloudContactcenterinsightsV1ConversationLevelSentiment> Sentiments { get; set; }
Property Value
Type | Description |
---|---|
IList<GoogleCloudContactcenterinsightsV1ConversationLevelSentiment> |
Silence
Overall conversation-level silence during the call.
Declaration
[JsonProperty("silence")]
public virtual GoogleCloudContactcenterinsightsV1ConversationLevelSilence Silence { get; set; }
Property Value
Type | Description |
---|---|
GoogleCloudContactcenterinsightsV1ConversationLevelSilence |