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Class GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata

Call-specific metadata created during analysis.

Inheritance
object
GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata
Implements
IDirectResponseSchema
Inherited Members
object.Equals(object)
object.Equals(object, object)
object.GetHashCode()
object.GetType()
object.MemberwiseClone()
object.ReferenceEquals(object, object)
object.ToString()
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata : IDirectResponseSchema

Properties

Annotations

A list of call annotations that apply to this call.

Declaration
[JsonProperty("annotations")]
public virtual IList<GoogleCloudContactcenterinsightsV1CallAnnotation> Annotations { get; set; }
Property Value
Type Description
IList<GoogleCloudContactcenterinsightsV1CallAnnotation>

ETag

The ETag of the item.

Declaration
public virtual string ETag { get; set; }
Property Value
Type Description
string

Entities

All the entities in the call.

Declaration
[JsonProperty("entities")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1Entity> Entities { get; set; }
Property Value
Type Description
IDictionary<string, GoogleCloudContactcenterinsightsV1Entity>

Intents

All the matched intents in the call.

Declaration
[JsonProperty("intents")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1Intent> Intents { get; set; }
Property Value
Type Description
IDictionary<string, GoogleCloudContactcenterinsightsV1Intent>

IssueModelResult

Overall conversation-level issue modeling result.

Declaration
[JsonProperty("issueModelResult")]
public virtual GoogleCloudContactcenterinsightsV1IssueModelResult IssueModelResult { get; set; }
Property Value
Type Description
GoogleCloudContactcenterinsightsV1IssueModelResult

PhraseMatchers

All the matched phrase matchers in the call.

Declaration
[JsonProperty("phraseMatchers")]
public virtual IDictionary<string, GoogleCloudContactcenterinsightsV1PhraseMatchData> PhraseMatchers { get; set; }
Property Value
Type Description
IDictionary<string, GoogleCloudContactcenterinsightsV1PhraseMatchData>

QaScorecardResults

Results of scoring QaScorecards.

Declaration
[JsonProperty("qaScorecardResults")]
public virtual IList<GoogleCloudContactcenterinsightsV1QaScorecardResult> QaScorecardResults { get; set; }
Property Value
Type Description
IList<GoogleCloudContactcenterinsightsV1QaScorecardResult>

Sentiments

Overall conversation-level sentiment for each channel of the call.

Declaration
[JsonProperty("sentiments")]
public virtual IList<GoogleCloudContactcenterinsightsV1ConversationLevelSentiment> Sentiments { get; set; }
Property Value
Type Description
IList<GoogleCloudContactcenterinsightsV1ConversationLevelSentiment>

Silence

Overall conversation-level silence during the call.

Declaration
[JsonProperty("silence")]
public virtual GoogleCloudContactcenterinsightsV1ConversationLevelSilence Silence { get; set; }
Property Value
Type Description
GoogleCloudContactcenterinsightsV1ConversationLevelSilence

Implements

IDirectResponseSchema
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