Class GoogleCloudContactcenterinsightsV1mainRuntimeAnnotation
An annotation that was generated during the customer and agent interaction.
Implements
Inherited Members
Namespace: Google.Apis.Contactcenterinsights.v1.Data
Assembly: Google.Apis.Contactcenterinsights.v1.dll
Syntax
public class GoogleCloudContactcenterinsightsV1mainRuntimeAnnotation : IDirectResponseSchema
Properties
AnnotationId
The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
Declaration
[JsonProperty("annotationId")]
public virtual string AnnotationId { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
AnswerFeedback
The feedback that the customer has about the answer in data.
Declaration
[JsonProperty("answerFeedback")]
public virtual GoogleCloudContactcenterinsightsV1mainAnswerFeedback AnswerFeedback { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainAnswerFeedback |
ArticleSuggestion
Agent Assist Article Suggestion data.
Declaration
[JsonProperty("articleSuggestion")]
public virtual GoogleCloudContactcenterinsightsV1mainArticleSuggestionData ArticleSuggestion { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainArticleSuggestionData |
ConversationSummarizationSuggestion
Conversation summarization suggestion data.
Declaration
[JsonProperty("conversationSummarizationSuggestion")]
public virtual GoogleCloudContactcenterinsightsV1mainConversationSummarizationSuggestionData ConversationSummarizationSuggestion { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainConversationSummarizationSuggestionData |
CreateTime
object representation of CreateTimeRaw.
Declaration
[JsonIgnore]
[Obsolete("This property is obsolete and may behave unexpectedly; please use CreateTimeDateTimeOffset instead.")]
public virtual object CreateTime { get; set; }
Property Value
| Type | Description |
|---|---|
| object |
CreateTimeDateTimeOffset
DateTimeOffset representation of CreateTimeRaw.
Declaration
[JsonIgnore]
public virtual DateTimeOffset? CreateTimeDateTimeOffset { get; set; }
Property Value
| Type | Description |
|---|---|
| DateTimeOffset? |
CreateTimeRaw
The time at which this annotation was created.
Declaration
[JsonProperty("createTime")]
public virtual string CreateTimeRaw { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
DialogflowInteraction
Dialogflow interaction data.
Declaration
[JsonProperty("dialogflowInteraction")]
public virtual GoogleCloudContactcenterinsightsV1mainDialogflowInteractionData DialogflowInteraction { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainDialogflowInteractionData |
ETag
The ETag of the item.
Declaration
public virtual string ETag { get; set; }
Property Value
| Type | Description |
|---|---|
| string |
EndBoundary
The boundary in the conversation where the annotation ends, inclusive.
Declaration
[JsonProperty("endBoundary")]
public virtual GoogleCloudContactcenterinsightsV1mainAnnotationBoundary EndBoundary { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainAnnotationBoundary |
FaqAnswer
Agent Assist FAQ answer data.
Declaration
[JsonProperty("faqAnswer")]
public virtual GoogleCloudContactcenterinsightsV1mainFaqAnswerData FaqAnswer { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainFaqAnswerData |
SmartComposeSuggestion
Agent Assist Smart Compose suggestion data.
Declaration
[JsonProperty("smartComposeSuggestion")]
public virtual GoogleCloudContactcenterinsightsV1mainSmartComposeSuggestionData SmartComposeSuggestion { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainSmartComposeSuggestionData |
SmartReply
Agent Assist Smart Reply data.
Declaration
[JsonProperty("smartReply")]
public virtual GoogleCloudContactcenterinsightsV1mainSmartReplyData SmartReply { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainSmartReplyData |
StartBoundary
The boundary in the conversation where the annotation starts, inclusive.
Declaration
[JsonProperty("startBoundary")]
public virtual GoogleCloudContactcenterinsightsV1mainAnnotationBoundary StartBoundary { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainAnnotationBoundary |
UserInput
Explicit input used for generating the answer
Declaration
[JsonProperty("userInput")]
public virtual GoogleCloudContactcenterinsightsV1mainRuntimeAnnotationUserInput UserInput { get; set; }
Property Value
| Type | Description |
|---|---|
| GoogleCloudContactcenterinsightsV1mainRuntimeAnnotationUserInput |