Class: Google::Cloud::ContactCenterInsights::V1::Conversation::QualityMetadata::AgentInfo

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

Information about an agent involved in the conversation.

Instance Attribute Summary collapse

Instance Attribute Details

#agent_id ⇒ ::String

Returns A user-specified string representing the agent.

Returns:

  • (::String) —

    A user-specified string representing the agent.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 150

class AgentInfo
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#display_name ⇒ ::String

Returns The agent's name.

Returns:

  • (::String) —

    The agent's name.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 150

class AgentInfo
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#disposition_code ⇒ ::String

Returns A user-provided string indicating the outcome of the agent's segment of the call.

Returns:

  • (::String) —

    A user-provided string indicating the outcome of the agent's segment of the call.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 150

class AgentInfo
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#team ⇒ ::String

Returns A user-specified string representing the agent's team.

Returns:

  • (::String) —

    A user-specified string representing the agent's team.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 150

class AgentInfo
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end