ContactCenterInsights - Documentation

Constructor

new ContactCenterInsights(rpcImpl, requestDelimitedopt, responseDelimitedopt)

Constructs a new ContactCenterInsights service.

Parameters:

Name	Type	Attributes	Default	Description
`rpcImpl`	$protobuf.RPCImpl			RPC implementation
`requestDelimited`	boolean	<optional>	false	Whether requests are length-delimited
`responseDelimited`	boolean	<optional>	false	Whether responses are length-delimited

Extends

$protobuf.rpc.Service

Methods

bulkAnalyzeConversations(request, callback) → {undefined}

Calls BulkAnalyzeConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IBulkAnalyzeConversationsRequest	BulkAnalyzeConversationsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversationsCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

bulkAnalyzeConversations(request) → {Promise.<google.longrunning.Operation>}

Calls BulkAnalyzeConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IBulkAnalyzeConversationsRequest	BulkAnalyzeConversationsRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

bulkDeleteConversations(request, callback) → {undefined}

Calls BulkDeleteConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IBulkDeleteConversationsRequest	BulkDeleteConversationsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteConversationsCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

bulkDeleteConversations(request) → {Promise.<google.longrunning.Operation>}

Calls BulkDeleteConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IBulkDeleteConversationsRequest	BulkDeleteConversationsRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

calculateIssueModelStats(request, callback) → {undefined}

Calls CalculateIssueModelStats.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest	CalculateIssueModelStatsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStatsCallback	Node-style callback called with the error, if any, and CalculateIssueModelStatsResponse

Returns:

Type	Description
undefined

calculateIssueModelStats(request) → {Promise.<google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse>}

Calls CalculateIssueModelStats.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest	CalculateIssueModelStatsRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse>	Promise

calculateStats(request, callback) → {undefined}

Calls CalculateStats.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICalculateStatsRequest	CalculateStatsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStatsCallback	Node-style callback called with the error, if any, and CalculateStatsResponse

Returns:

Type	Description
undefined

calculateStats(request) → {Promise.<google.cloud.contactcenterinsights.v1.CalculateStatsResponse>}

Calls CalculateStats.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICalculateStatsRequest	CalculateStatsRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.CalculateStatsResponse>	Promise

createAnalysis(request, callback) → {undefined}

Calls CreateAnalysis.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateAnalysisRequest	CreateAnalysisRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

createAnalysis(request) → {Promise.<google.longrunning.Operation>}

Calls CreateAnalysis.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateAnalysisRequest	CreateAnalysisRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

createConversation(request, callback) → {undefined}

Calls CreateConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateConversationRequest	CreateConversationRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversationCallback	Node-style callback called with the error, if any, and Conversation

Returns:

Type	Description
undefined

createConversation(request) → {Promise.<google.cloud.contactcenterinsights.v1.Conversation>}

Calls CreateConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateConversationRequest	CreateConversationRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Conversation>	Promise

createIssueModel(request, callback) → {undefined}

Calls CreateIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateIssueModelRequest	CreateIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModelCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

createIssueModel(request) → {Promise.<google.longrunning.Operation>}

Calls CreateIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateIssueModelRequest	CreateIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

createPhraseMatcher(request, callback) → {undefined}

Calls CreatePhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest	CreatePhraseMatcherRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcherCallback	Node-style callback called with the error, if any, and PhraseMatcher

Returns:

Type	Description
undefined

createPhraseMatcher(request) → {Promise.<google.cloud.contactcenterinsights.v1.PhraseMatcher>}

Calls CreatePhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest	CreatePhraseMatcherRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

createView(request, callback) → {undefined}

Calls CreateView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateViewRequest	CreateViewRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateViewCallback	Node-style callback called with the error, if any, and View

Returns:

Type	Description
undefined

createView(request) → {Promise.<google.cloud.contactcenterinsights.v1.View>}

Calls CreateView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.ICreateViewRequest	CreateViewRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.View>	Promise

deleteAnalysis(request, callback) → {undefined}

Calls DeleteAnalysis.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest	DeleteAnalysisRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisCallback	Node-style callback called with the error, if any, and Empty

Returns:

Type	Description
undefined

deleteAnalysis(request) → {Promise.<google.protobuf.Empty>}

Calls DeleteAnalysis.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest	DeleteAnalysisRequest message or plain object

Returns:

Type	Description
Promise.<google.protobuf.Empty>	Promise

deleteConversation(request, callback) → {undefined}

Calls DeleteConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteConversationRequest	DeleteConversationRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversationCallback	Node-style callback called with the error, if any, and Empty

Returns:

Type	Description
undefined

deleteConversation(request) → {Promise.<google.protobuf.Empty>}

Calls DeleteConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteConversationRequest	DeleteConversationRequest message or plain object

Returns:

Type	Description
Promise.<google.protobuf.Empty>	Promise

deleteIssue(request, callback) → {undefined}

Calls DeleteIssue.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteIssueRequest	DeleteIssueRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueCallback	Node-style callback called with the error, if any, and Empty

Returns:

Type	Description
undefined

deleteIssue(request) → {Promise.<google.protobuf.Empty>}

Calls DeleteIssue.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteIssueRequest	DeleteIssueRequest message or plain object

Returns:

Type	Description
Promise.<google.protobuf.Empty>	Promise

deleteIssueModel(request, callback) → {undefined}

Calls DeleteIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteIssueModelRequest	DeleteIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModelCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

deleteIssueModel(request) → {Promise.<google.longrunning.Operation>}

Calls DeleteIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteIssueModelRequest	DeleteIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

deletePhraseMatcher(request, callback) → {undefined}

Calls DeletePhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeletePhraseMatcherRequest	DeletePhraseMatcherRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcherCallback	Node-style callback called with the error, if any, and Empty

Returns:

Type	Description
undefined

deletePhraseMatcher(request) → {Promise.<google.protobuf.Empty>}

Calls DeletePhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeletePhraseMatcherRequest	DeletePhraseMatcherRequest message or plain object

Returns:

Type	Description
Promise.<google.protobuf.Empty>	Promise

deleteView(request, callback) → {undefined}

Calls DeleteView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteViewRequest	DeleteViewRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteViewCallback	Node-style callback called with the error, if any, and Empty

Returns:

Type	Description
undefined

deleteView(request) → {Promise.<google.protobuf.Empty>}

Calls DeleteView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeleteViewRequest	DeleteViewRequest message or plain object

Returns:

Type	Description
Promise.<google.protobuf.Empty>	Promise

deployIssueModel(request, callback) → {undefined}

Calls DeployIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeployIssueModelRequest	DeployIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModelCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

deployIssueModel(request) → {Promise.<google.longrunning.Operation>}

Calls DeployIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IDeployIssueModelRequest	DeployIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

exportInsightsData(request, callback) → {undefined}

Calls ExportInsightsData.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest	ExportInsightsDataRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsDataCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

exportInsightsData(request) → {Promise.<google.longrunning.Operation>}

Calls ExportInsightsData.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest	ExportInsightsDataRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

exportIssueModel(request, callback) → {undefined}

Calls ExportIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IExportIssueModelRequest	ExportIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportIssueModelCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

exportIssueModel(request) → {Promise.<google.longrunning.Operation>}

Calls ExportIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IExportIssueModelRequest	ExportIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

getAnalysis(request, callback) → {undefined}

Calls GetAnalysis.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetAnalysisRequest	GetAnalysisRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisCallback	Node-style callback called with the error, if any, and Analysis

Returns:

Type	Description
undefined

getAnalysis(request) → {Promise.<google.cloud.contactcenterinsights.v1.Analysis>}

Calls GetAnalysis.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetAnalysisRequest	GetAnalysisRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Analysis>	Promise

getConversation(request, callback) → {undefined}

Calls GetConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetConversationRequest	GetConversationRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversationCallback	Node-style callback called with the error, if any, and Conversation

Returns:

Type	Description
undefined

getConversation(request) → {Promise.<google.cloud.contactcenterinsights.v1.Conversation>}

Calls GetConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetConversationRequest	GetConversationRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Conversation>	Promise

getEncryptionSpec(request, callback) → {undefined}

Calls GetEncryptionSpec.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetEncryptionSpecRequest	GetEncryptionSpecRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetEncryptionSpecCallback	Node-style callback called with the error, if any, and EncryptionSpec

Returns:

Type	Description
undefined

getEncryptionSpec(request) → {Promise.<google.cloud.contactcenterinsights.v1.EncryptionSpec>}

Calls GetEncryptionSpec.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetEncryptionSpecRequest	GetEncryptionSpecRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.EncryptionSpec>	Promise

getIssue(request, callback) → {undefined}

Calls GetIssue.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetIssueRequest	GetIssueRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueCallback	Node-style callback called with the error, if any, and Issue

Returns:

Type	Description
undefined

getIssue(request) → {Promise.<google.cloud.contactcenterinsights.v1.Issue>}

Calls GetIssue.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetIssueRequest	GetIssueRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Issue>	Promise

getIssueModel(request, callback) → {undefined}

Calls GetIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetIssueModelRequest	GetIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModelCallback	Node-style callback called with the error, if any, and IssueModel

Returns:

Type	Description
undefined

getIssueModel(request) → {Promise.<google.cloud.contactcenterinsights.v1.IssueModel>}

Calls GetIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetIssueModelRequest	GetIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.IssueModel>	Promise

getPhraseMatcher(request, callback) → {undefined}

Calls GetPhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest	GetPhraseMatcherRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcherCallback	Node-style callback called with the error, if any, and PhraseMatcher

Returns:

Type	Description
undefined

getPhraseMatcher(request) → {Promise.<google.cloud.contactcenterinsights.v1.PhraseMatcher>}

Calls GetPhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest	GetPhraseMatcherRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

getSettings(request, callback) → {undefined}

Calls GetSettings.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetSettingsRequest	GetSettingsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettingsCallback	Node-style callback called with the error, if any, and Settings

Returns:

Type	Description
undefined

getSettings(request) → {Promise.<google.cloud.contactcenterinsights.v1.Settings>}

Calls GetSettings.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetSettingsRequest	GetSettingsRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Settings>	Promise

getView(request, callback) → {undefined}

Calls GetView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetViewRequest	GetViewRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetViewCallback	Node-style callback called with the error, if any, and View

Returns:

Type	Description
undefined

getView(request) → {Promise.<google.cloud.contactcenterinsights.v1.View>}

Calls GetView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IGetViewRequest	GetViewRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.View>	Promise

importIssueModel(request, callback) → {undefined}

Calls ImportIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IImportIssueModelRequest	ImportIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ImportIssueModelCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

importIssueModel(request) → {Promise.<google.longrunning.Operation>}

Calls ImportIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IImportIssueModelRequest	ImportIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

ingestConversations(request, callback) → {undefined}

Calls IngestConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IIngestConversationsRequest	IngestConversationsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversationsCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

ingestConversations(request) → {Promise.<google.longrunning.Operation>}

Calls IngestConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IIngestConversationsRequest	IngestConversationsRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

initializeEncryptionSpec(request, callback) → {undefined}

Calls InitializeEncryptionSpec.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IInitializeEncryptionSpecRequest	InitializeEncryptionSpecRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.InitializeEncryptionSpecCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

initializeEncryptionSpec(request) → {Promise.<google.longrunning.Operation>}

Calls InitializeEncryptionSpec.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IInitializeEncryptionSpecRequest	InitializeEncryptionSpecRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

listAnalyses(request, callback) → {undefined}

Calls ListAnalyses.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListAnalysesRequest	ListAnalysesRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysesCallback	Node-style callback called with the error, if any, and ListAnalysesResponse

Returns:

Type	Description
undefined

listAnalyses(request) → {Promise.<google.cloud.contactcenterinsights.v1.ListAnalysesResponse>}

Calls ListAnalyses.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListAnalysesRequest	ListAnalysesRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.ListAnalysesResponse>	Promise

listConversations(request, callback) → {undefined}

Calls ListConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListConversationsRequest	ListConversationsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversationsCallback	Node-style callback called with the error, if any, and ListConversationsResponse

Returns:

Type	Description
undefined

listConversations(request) → {Promise.<google.cloud.contactcenterinsights.v1.ListConversationsResponse>}

Calls ListConversations.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListConversationsRequest	ListConversationsRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.ListConversationsResponse>	Promise

listIssueModels(request, callback) → {undefined}

Calls ListIssueModels.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListIssueModelsRequest	ListIssueModelsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModelsCallback	Node-style callback called with the error, if any, and ListIssueModelsResponse

Returns:

Type	Description
undefined

listIssueModels(request) → {Promise.<google.cloud.contactcenterinsights.v1.ListIssueModelsResponse>}

Calls ListIssueModels.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListIssueModelsRequest	ListIssueModelsRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.ListIssueModelsResponse>	Promise

listIssues(request, callback) → {undefined}

Calls ListIssues.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListIssuesRequest	ListIssuesRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssuesCallback	Node-style callback called with the error, if any, and ListIssuesResponse

Returns:

Type	Description
undefined

listIssues(request) → {Promise.<google.cloud.contactcenterinsights.v1.ListIssuesResponse>}

Calls ListIssues.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListIssuesRequest	ListIssuesRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.ListIssuesResponse>	Promise

listPhraseMatchers(request, callback) → {undefined}

Calls ListPhraseMatchers.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListPhraseMatchersRequest	ListPhraseMatchersRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchersCallback	Node-style callback called with the error, if any, and ListPhraseMatchersResponse

Returns:

Type	Description
undefined

listPhraseMatchers(request) → {Promise.<google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse>}

Calls ListPhraseMatchers.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListPhraseMatchersRequest	ListPhraseMatchersRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse>	Promise

listViews(request, callback) → {undefined}

Calls ListViews.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListViewsRequest	ListViewsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViewsCallback	Node-style callback called with the error, if any, and ListViewsResponse

Returns:

Type	Description
undefined

listViews(request) → {Promise.<google.cloud.contactcenterinsights.v1.ListViewsResponse>}

Calls ListViews.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IListViewsRequest	ListViewsRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.ListViewsResponse>	Promise

undeployIssueModel(request, callback) → {undefined}

Calls UndeployIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUndeployIssueModelRequest	UndeployIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModelCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

undeployIssueModel(request) → {Promise.<google.longrunning.Operation>}

Calls UndeployIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUndeployIssueModelRequest	UndeployIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

updateConversation(request, callback) → {undefined}

Calls UpdateConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateConversationRequest	UpdateConversationRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversationCallback	Node-style callback called with the error, if any, and Conversation

Returns:

Type	Description
undefined

updateConversation(request) → {Promise.<google.cloud.contactcenterinsights.v1.Conversation>}

Calls UpdateConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateConversationRequest	UpdateConversationRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Conversation>	Promise

updateIssue(request, callback) → {undefined}

Calls UpdateIssue.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateIssueRequest	UpdateIssueRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueCallback	Node-style callback called with the error, if any, and Issue

Returns:

Type	Description
undefined

updateIssue(request) → {Promise.<google.cloud.contactcenterinsights.v1.Issue>}

Calls UpdateIssue.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateIssueRequest	UpdateIssueRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Issue>	Promise

updateIssueModel(request, callback) → {undefined}

Calls UpdateIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateIssueModelRequest	UpdateIssueModelRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModelCallback	Node-style callback called with the error, if any, and IssueModel

Returns:

Type	Description
undefined

updateIssueModel(request) → {Promise.<google.cloud.contactcenterinsights.v1.IssueModel>}

Calls UpdateIssueModel.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateIssueModelRequest	UpdateIssueModelRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.IssueModel>	Promise

updatePhraseMatcher(request, callback) → {undefined}

Calls UpdatePhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdatePhraseMatcherRequest	UpdatePhraseMatcherRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcherCallback	Node-style callback called with the error, if any, and PhraseMatcher

Returns:

Type	Description
undefined

updatePhraseMatcher(request) → {Promise.<google.cloud.contactcenterinsights.v1.PhraseMatcher>}

Calls UpdatePhraseMatcher.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdatePhraseMatcherRequest	UpdatePhraseMatcherRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

updateSettings(request, callback) → {undefined}

Calls UpdateSettings.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest	UpdateSettingsRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettingsCallback	Node-style callback called with the error, if any, and Settings

Returns:

Type	Description
undefined

updateSettings(request) → {Promise.<google.cloud.contactcenterinsights.v1.Settings>}

Calls UpdateSettings.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest	UpdateSettingsRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.Settings>	Promise

updateView(request, callback) → {undefined}

Calls UpdateView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateViewRequest	UpdateViewRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateViewCallback	Node-style callback called with the error, if any, and View

Returns:

Type	Description
undefined

updateView(request) → {Promise.<google.cloud.contactcenterinsights.v1.View>}

Calls UpdateView.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUpdateViewRequest	UpdateViewRequest message or plain object

Returns:

Type	Description
Promise.<google.cloud.contactcenterinsights.v1.View>	Promise

uploadConversation(request, callback) → {undefined}

Calls UploadConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUploadConversationRequest	UploadConversationRequest message or plain object
`callback`	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversationCallback	Node-style callback called with the error, if any, and Operation

Returns:

Type	Description
undefined

uploadConversation(request) → {Promise.<google.longrunning.Operation>}

Calls UploadConversation.

Parameters:

Name	Type	Description
`request`	google.cloud.contactcenterinsights.v1.IUploadConversationRequest	UploadConversationRequest message or plain object

Returns:

Type	Description
Promise.<google.longrunning.Operation>	Promise

(static) create(rpcImpl, requestDelimitedopt, responseDelimitedopt) → {ContactCenterInsights}

Creates new ContactCenterInsights service using the specified rpc implementation.

Parameters:

Name	Type	Attributes	Default	Description
`rpcImpl`	$protobuf.RPCImpl			RPC implementation
`requestDelimited`	boolean	<optional>	false	Whether requests are length-delimited
`responseDelimited`	boolean	<optional>	false	Whether responses are length-delimited

Returns:

Type	Description
ContactCenterInsights	RPC service. Useful where requests and/or responses are streamed.

Type Definitions

BulkAnalyzeConversationsCallback(error, responseopt)

Callback as used by bulkAnalyzeConversations.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

BulkDeleteConversationsCallback(error, responseopt)

Callback as used by bulkDeleteConversations.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

CalculateIssueModelStatsCallback(error, responseopt)

Callback as used by calculateIssueModelStats.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse	<optional>	CalculateIssueModelStatsResponse

CalculateStatsCallback(error, responseopt)

Callback as used by calculateStats.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.CalculateStatsResponse	<optional>	CalculateStatsResponse

CreateAnalysisCallback(error, responseopt)

Callback as used by createAnalysis.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

CreateConversationCallback(error, responseopt)

Callback as used by createConversation.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Conversation	<optional>	Conversation

CreateIssueModelCallback(error, responseopt)

Callback as used by createIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

CreatePhraseMatcherCallback(error, responseopt)

Callback as used by createPhraseMatcher.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.PhraseMatcher	<optional>	PhraseMatcher

CreateViewCallback(error, responseopt)

Callback as used by createView.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.View	<optional>	View

DeleteAnalysisCallback(error, responseopt)

Callback as used by deleteAnalysis.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.protobuf.Empty	<optional>	Empty

DeleteConversationCallback(error, responseopt)

Callback as used by deleteConversation.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.protobuf.Empty	<optional>	Empty

DeleteIssueCallback(error, responseopt)

Callback as used by deleteIssue.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.protobuf.Empty	<optional>	Empty

DeleteIssueModelCallback(error, responseopt)

Callback as used by deleteIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

DeletePhraseMatcherCallback(error, responseopt)

Callback as used by deletePhraseMatcher.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.protobuf.Empty	<optional>	Empty

DeleteViewCallback(error, responseopt)

Callback as used by deleteView.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.protobuf.Empty	<optional>	Empty

DeployIssueModelCallback(error, responseopt)

Callback as used by deployIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

ExportInsightsDataCallback(error, responseopt)

Callback as used by exportInsightsData.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

ExportIssueModelCallback(error, responseopt)

Callback as used by exportIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

GetAnalysisCallback(error, responseopt)

Callback as used by getAnalysis.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Analysis	<optional>	Analysis

GetConversationCallback(error, responseopt)

Callback as used by getConversation.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Conversation	<optional>	Conversation

GetEncryptionSpecCallback(error, responseopt)

Callback as used by getEncryptionSpec.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.EncryptionSpec	<optional>	EncryptionSpec

GetIssueCallback(error, responseopt)

Callback as used by getIssue.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Issue	<optional>	Issue

GetIssueModelCallback(error, responseopt)

Callback as used by getIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.IssueModel	<optional>	IssueModel

GetPhraseMatcherCallback(error, responseopt)

Callback as used by getPhraseMatcher.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.PhraseMatcher	<optional>	PhraseMatcher

GetSettingsCallback(error, responseopt)

Callback as used by getSettings.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Settings	<optional>	Settings

GetViewCallback(error, responseopt)

Callback as used by getView.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.View	<optional>	View

ImportIssueModelCallback(error, responseopt)

Callback as used by importIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

IngestConversationsCallback(error, responseopt)

Callback as used by ingestConversations.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

InitializeEncryptionSpecCallback(error, responseopt)

Callback as used by initializeEncryptionSpec.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

ListAnalysesCallback(error, responseopt)

Callback as used by listAnalyses.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.ListAnalysesResponse	<optional>	ListAnalysesResponse

ListConversationsCallback(error, responseopt)

Callback as used by listConversations.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.ListConversationsResponse	<optional>	ListConversationsResponse

ListIssueModelsCallback(error, responseopt)

Callback as used by listIssueModels.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.ListIssueModelsResponse	<optional>	ListIssueModelsResponse

ListIssuesCallback(error, responseopt)

Callback as used by listIssues.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.ListIssuesResponse	<optional>	ListIssuesResponse

ListPhraseMatchersCallback(error, responseopt)

Callback as used by listPhraseMatchers.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse	<optional>	ListPhraseMatchersResponse

ListViewsCallback(error, responseopt)

Callback as used by listViews.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.ListViewsResponse	<optional>	ListViewsResponse

UndeployIssueModelCallback(error, responseopt)

Callback as used by undeployIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation

UpdateConversationCallback(error, responseopt)

Callback as used by updateConversation.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Conversation	<optional>	Conversation

UpdateIssueCallback(error, responseopt)

Callback as used by updateIssue.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Issue	<optional>	Issue

UpdateIssueModelCallback(error, responseopt)

Callback as used by updateIssueModel.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.IssueModel	<optional>	IssueModel

UpdatePhraseMatcherCallback(error, responseopt)

Callback as used by updatePhraseMatcher.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.PhraseMatcher	<optional>	PhraseMatcher

UpdateSettingsCallback(error, responseopt)

Callback as used by updateSettings.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.Settings	<optional>	Settings

UpdateViewCallback(error, responseopt)

Callback as used by updateView.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.cloud.contactcenterinsights.v1.View	<optional>	View

UploadConversationCallback(error, responseopt)

Callback as used by uploadConversation.

Parameters:

Name	Type	Attributes	Description
`error`	Error \| null		Error, if any
`response`	google.longrunning.Operation	<optional>	Operation